Seagate 1.5TB Firmware Update Fix

This is an official Seagate announcement.

Seagate 1.5TB Customers,

Some Seagate Barracuda 7200.11 1.5TB hard drives may show uncharacteristic operation when used with Mac and Linux operating systems in multi-drive configurations. Users may experiences pauses in video streaming applications or a dropped drive from RAID arrays. Customers seeing these symptoms should contact Seagate Technical Support directly by phone or by email for a firmware upgrade.

In order to assure the proper application of the new firmware, please communicate/have ready a description of the issues you’re seeing when you contact Seagate Technical Support. Please include the following disk drive information:


- Model Number: http://support.seagate.com/rightnow/...e_sn_gtla.html

- Serial Number

- Current Firmware Revision (Seatools for DOS can tell you, and it should also be listed on the drive label)

Also, please describe:

- Your System

- Your Operating System, and

- The application in use when the issue arose.

You will receive a prompt response with appropriate instructions.


Source: http://forums.seagate.com/stx/board/...ending&page=21