Errore 1304 durante l'installazione di kaspersky!!

[Elektrosphere]

HELP!!!

sono disperato! sto provando a reinstallare kaspersky sul mio portatile, ma mi scrive "Errore 1304.Errore di scrittura nel file C:/Programmi/Kaspersky Lab/Kaspersky Abti-Virus 7.0/avp.exe. Verificare di godere dei privilegi di accesso a quella cartella."

ho provato a fare la scansione al portatile, collegandolo in rete al pc normale (sempre con kaspersky), ma non trova nulla!
per curiosità ho provato a fare la scansione online del portatile, sempre con kaspersky, ed ha trovato una serie di file , ma non riesco a capire come eliminarli!! per prima cosa se premo "Select All" ne seleziona solo un paio, e seconda cosa non trovo la funzione per eliminare anche quei pochi che riesce a selezionare!!!

mi sapete indicare un modo per risolvere il problema dell'installazione ed il motivo del perchè con la scansione via rete locale non trova nulla e via on-line si!!

[Elektrosphere]

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KASPERSKY ONLINE SCANNER REPORT
Wednesday, November 07, 2007 11:45:52 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 7/11/2007
Kaspersky Anti-Virus database records: 453470
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\
F:\

Scan Statistics:
Total number of scanned objects: 115699
Number of viruses found: 4
Number of infected objects: 15
Number of suspicious objects: 0
Duration of the scan process: 01:38:53

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Dati applicazioni\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Dati applicazioni\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\Amministratore\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Amministratore\Cronologia\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Amministratore\Cronologia\History.IE5\MSHist012007102920071105\index.dat Object is locked skipped
C:\Documents and Settings\Amministratore\Cronologia\History.IE5\MSHist012007110720071108\index.dat Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\Ahead\Nero Home\bl.db Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\Ahead\Nero Home\bl.db-journal Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\Ahead\Nero Home\is2.db Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\Ahead\Nero Home\is2.db-journal Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\ApplicationHistory\hpqimzone.exe.fd734169.ini.inuse Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\propertiesTable.cdx Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\propertiesTable.dbf Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\Microsoft\CardSpace\CardSpace.db Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\Microsoft\CardSpace\CardSpace.db.shadow Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Temp\hpodvd09.log Object is locked skipped
C:\Documents and Settings\Amministratore\Impostazioni locali\Temp\~DFAD4A.tmp Object is locked skipped
C:\Documents and Settings\Amministratore\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Amministratore\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Amministratore\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Amministratore\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Amministratore\Temporary Internet Files\Content.IE5\JVSSTUT4\WindowsInstaller-KB893803-v2-x86[1].exe Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Impostazioni locali\Cronologia\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Impostazioni locali\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Impostazioni locali\Dati applicazioni\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Programmi\DAP\History\Francesca\_lasthist.dat Object is locked skipped
C:\Programmi\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Data\master.mdf Object is locked skipped
C:\Programmi\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Data\mastlog.ldf Object is locked skipped
C:\Programmi\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Data\model.mdf Object is locked skipped
C:\Programmi\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Data\modellog.ldf Object is locked skipped
C:\Programmi\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Data\PinnacleSys_GlobalContext.mdf Object is locked skipped
C:\Programmi\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Data\PinnacleSys_GlobalContext_log.LDF Object is locked skipped
C:\Programmi\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Data\tempdb.mdf Object is locked skipped
C:\Programmi\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Data\templog.ldf Object is locked skipped
C:\Programmi\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\LOG\ERRORLOG Object is locked skipped
C:\Programmi\Servizi in linea\IT\Interfree\HP-easy.exe/data0003 Infected: not-a-virusialer.Win32.InterDialer.a skipped
C:\Programmi\Servizi in linea\IT\Interfree\HP-easy.exe Inno: infected - 1 skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP139\A0038628.exe/data0015/data0008 Infected: not-a-virus:AdWare.Win32.Shopper.k skipped
C:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP139\A0038628.exe/data0015 Infected: not-a-virus:AdWare.Win32.Shopper.k skipped
C:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP139\A0038628.exe NSIS: infected - 2 skipped
C:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP144\A0039477.exe/WISE0015.BIN/data0015/data0008 Infected: not-a-virus:AdWare.Win32.Shopper.k skipped
C:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP144\A0039477.exe/WISE0015.BIN/data0015 Infected: not-a-virus:AdWare.Win32.Shopper.k skipped
C:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP144\A0039477.exe/WISE0015.BIN Infected: not-a-virus:AdWare.Win32.Shopper.k skipped
C:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP144\A0039477.exe WiseSFX: infected - 3 skipped
C:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP145\A0039539.exe Infected: Trojan-Downloader.Win32.Bagle.ff skipped
C:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP145\A0039585.sys Infected: Trojan-Downloader.Win32.Bagle.fh skipped
C:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP154\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Installer\{21DBBDD6-93A5-4326-9A04-C9A5C9148502}\PQBoot.exe Object is locked skipped
C:\WINDOWS\ModemLog_HDAUDIO Soft Data Fax Modem with SmartCP.txt Object is locked skipped
C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{54FE1B0A-2877-416B-9253-6311AA92AEEC}.crmlog Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\MsDtc\MSDTC.LOG Object is locked skipped
C:\WINDOWS\system32\MsDtc\Trace\dtctrace.log Object is locked skipped
C:\WINDOWS\system32\msmq\storage\QMLog Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_6d0.dat Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
D:\Documenti\Archivio\Internet Explorer 7\IE7-WindowsXP-x86-itaByChiccheDiCalal\IE7-WindowsXP-x86-ita\update\update.exe Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
D:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP147\A0039686.exe/WISE0015.BIN/data0015/data0008 Infected: not-a-virus:AdWare.Win32.Shopper.k skipped
D:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP147\A0039686.exe/WISE0015.BIN/data0015 Infected: not-a-virus:AdWare.Win32.Shopper.k skipped
D:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP147\A0039686.exe/WISE0015.BIN Infected: not-a-virus:AdWare.Win32.Shopper.k skipped
D:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP147\A0039686.exe WiseSFX: infected - 3 skipped
D:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP154\change.log Object is locked skipped
E:\System Volume Information\_restore{24E79716-F0B0-4755-B863-29B97FEC1C3C}\RP154\change.log Object is locked skipped

Scan process completed.



**non so come eliminarli e tutto quello che appare non so neanche cosa voglia dire di preciso! sono tropppo gnorri

[BEY0ND]

potrebbe essere bagle,ma ti consiglierei di rifare la scan on line magari col ripristino disabiltato
e poi magari allegare un log di hajckthis...
e dare una passata con a-squared e prevx csi...

[Chill-Out]

Gmer
Scarica Gmer decomprimilo per praticità sul desktop, esegui gmer.exe. Lancia una scansione alla ricerca di eventuali Rootkit, riporta nel prossimo post le eventuali righe in rosso, in funzione di ciò vediamo se spostare il thread.
Ciao

edit: la scansione online con Kaspersky rileva ma non disinfetta eventuali virus trovati