Virus introvabile e superdannoso

[Hylden]

salve ragazzi, vi scrivo perchè non so più che fare

mi sono beccato un virus tremendo, in pratica mi toglie :

1) la possibilità di installare programmi compresi antivirus malwarebitebyets
2) non si aprono le cartelle documenti e musica e hanno cambiato nome in Documenti Lybrary-ms

3) alcuni programmi non vanno , windows li vede come estensione appref-ms
4) mi ha disabilitato ripristino configurazione di sistema
5) comboFix non riesco a usarlo mi dice qualcosa relativo alla compatibilità


prima riuscivo a risolvere in modo palliativo riavviando pc , facendo F8 e scegliendo un punto di ripristino ma ora all'improvviso non ripristina più resta li per più di 20 min

6.Windows media player non va, provato anche con combofix in provvisoria niente da fare

non so davvero come uscirne, vi posto il log di HiJackThis

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 23:52:15, on 27/09/2014
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files\ASUS\TurboV EVO\TurboVHELP.exe
C:\Program Files (x86)\RivaTuner Statistics Server\RTSS.exe
C:\Users\MICHELE\AppData\Roaming\uTorrent\uTorrent.exe
C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAMain.exe
C:\Program Files (x86)\RivaTuner Statistics Server\EncoderServer.exe
C:\Users\MICHELE\Downloads\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=C:\Windows\SysWOW64\userinit.exe,
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: YoutubeAdBlouCkeu - {43c22231-ebef-420a-9e96-78eebf4e04bd} - (no file)
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS5.5\JVM\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files (x86)\AskTBar\bar\1.bin\ASKTBAR.DLL
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_BHO.dll
O3 - Toolbar: Ask Toolbar - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files (x86)\AskTBar\bar\1.bin\ASKTBAR.DLL
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [PSUAMain] "C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAMain.exe" /LaunchSysTray
O4 - HKCU\..\Run: [uTorrent] "C:\Users\MICHELE\AppData\Roaming\uTorrent\uTorrent.exe" /MINIMIZED
O4 - HKUS\S-1-5-21-1642154811-2780185620-3136768269-1001\..\Run: [uTorrent] "C:\Users\MICHELE\AppData\Roaming\uTorrent\uTorrent.exe" /MINIMIZED (User '?')
O4 - HKUS\S-1-5-21-1642154811-2780185620-3136768269-1001\..\Run: [AdobeBridge] (User '?')
O4 - S-1-5-21-1642154811-2780185620-3136768269-1001 Startup: SoundSwitch.appref-ms (User '?')
O4 - Startup: SoundSwitch.appref-ms
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~2\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\smart web printing\hpswp_BHO.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{7B280635-5C50-43DE-8229-8BCC10BDA8A4}: NameServer = 8.8.8.8,8.8.4.4
O17 - HKLM\System\CS1\Services\Tcpip\..\{7B280635-5C50-43DE-8229-8BCC10BDA8A4}: NameServer = 8.8.8.8,8.8.4.4
O17 - HKLM\System\CS2\Services\Tcpip\..\{7B280635-5C50-43DE-8229-8BCC10BDA8A4}: NameServer = 8.8.8.8,8.8.4.4
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\ASUS.SYS\config\DVMExportService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Futuremark SystemInfo Service - Futuremark - C:\Program Files (x86)\Futuremark\SystemInfo\FMSISvc.exe
O23 - Service: Servizio Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Process Monitor (LVPrcS64) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Panda Antivirus Pro 2015 Service (NanoServiceMain) - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Security Protection\PSANHost.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: This service enables products that use the Nalpeiron Licensing System. (nlsX86cc) - Nalpeiron Ltd. - C:\Windows\SysWOW64\nlssrv32.exe
O23 - Service: Panda Devices Agent (PandaAgent) - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Devices Agent\AgentSvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Protexis Licensing V2 x64 (PSI_SVC_2_x64) - arvato digital services llc - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Panda Product Service (PSUAService) - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ServiceLayer - Nokia - C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: Copia shadow del volume (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 9049 bytes


vi prego aiutatemii, grazie mille

[UtenteSospeso]

Non è che ha il disco malandato ?

Non vedo files strani caricati in quel log .


.

[Hylden]

non direi non ho avuto problemi fin ora

[Eress]

A parte che sei imbottito di toolbar, ad e schifezze varie, ti conviene farti spostare del mod nella sezione rimozione malware. Pulsante segnala.

[Khronos]

Originariamente inviato da Hylden

non direi non ho avuto problemi fin ora

- ti è finita la benzina.

- non è vero, fino a ieri andava...

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vabò.

in ogni caso, se quel log ci ha detto qualcosa, come Eress ti ha appena scritto, è che sei pieno di qualsiasi schifezza esistente su questa terra. tutto tranne un vero "fantavirus".

e tutto quello che hai sul pc proviene da installazioni di software fatte alla membro di segugio.

quindi, O hai il disco fisso in procinto di salutare, o tutto quel pattume ti ha pian piano compromesso il sistema.

passa nella sezione di disinfezione.

[matsnake86]

fai un backup e formatta l'hd a basso livello che ti togli ogni dubbio

[ezio]

Per la rimozione del malware devi seguire passo passo le guide alla disinfezione nella sezione antivirus.