ma cosa è successo?? Problema stranissimo...

[Ligos]

ieri sera un mio amico mi chiama per telefono dicendomi che ha uno strano problema al pc.
vado a casa sua e scopro che la pagina iniziale ( google) non funziona ed al suo posto compare il percorso : " C/documents and setting.......google search ) .
provo a inserire la pagina bianca ma nulla, quando apri la pagina iniziale compare sempre il percorso sopra.

Altra cosa strana è il fatto che sul desktop non ci sono più le varie icone e non te le fa più mettere. però se si scarica qualcosa da internet e si decide di salvare sul desktop, dalla finestrella di salvataggio, ti fa vedere tutte le icone!!

Come antivirus possiede Avast! correttamente aggiornato. Ho provato a fargli fare la scansione approfondita ma non ha rilevato nulla.

Consigli?

[bluepix]

Metti il report di HJT

[Ligos]

Originariamente inviato da bluepix
Metti il report di HJT

Mh..... mi sa che non ho mica capito

[bluepix]

Scusa .....

sarebbe utile che tu mettessi il report generato da HijackThis

Il programma lo trovi all'indirizzo

http://216.180.233.162/~merijn/files/HijackThis.exe

[Ligos]

Grazie mille!
Fra un'oretta vado dal mio amico e poi posto il report

[Ligos]

Scusa se continuo a rompere. Mi potresti dire come faccio a generare il report con quel programma? Non l'ho mai usato

[bluepix]

alla schermata iniziale clikka su:

Do a system scan and save a log file.

Il primo tasto in alto che vedi.

Un file di testo ti verrà salvato nella direcory di lancio del programma.

Copia il contenuto e incollalo nel post. Tutto qui

ciao

[Ligos]

Eccomi qua.

Non so se serve tutto questo, ma ho fatto un copia incolla di tutto :



Logfile of HijackThis v1.99.1
Scan saved at 21.57.54, on 09/03/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmi\Alwil Software\Avast4\ashServ.exe
C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Programmi\Analog Devices\SoundMAX\SMTray.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Programmi\FlyNet\CnxDslTb.exe
C:\WINDOWS\System32\scrsvc.exe
C:\WINDOWS\System32\bootpd.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\bootpd.exe
C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Programmi\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Beppe\Documenti\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O1 - Hosts: 66.180.173.39 www.google.ae
O1 - Hosts: 66.180.173.39 www.google.am
O1 - Hosts: 66.180.173.39 www.google.as
O1 - Hosts: 66.180.173.39 www.google.at
O1 - Hosts: 66.180.173.39 www.google.az
O1 - Hosts: 66.180.173.39 www.google.be
O1 - Hosts: 66.180.173.39 www.google.bi
O1 - Hosts: 66.180.173.39 www.google.ca
O1 - Hosts: 66.180.173.39 www.google.cd
O1 - Hosts: 66.180.173.39 www.google.cg
O1 - Hosts: 66.180.173.39 www.google.ch
O1 - Hosts: 66.180.173.39 www.google.ci
O1 - Hosts: 66.180.173.39 www.google.cl
O1 - Hosts: 66.180.173.39 www.google.co.cr
O1 - Hosts: 66.180.173.39 www.google.co.hu
O1 - Hosts: 66.180.173.39 www.google.co.il
O1 - Hosts: 66.180.173.39 www.google.co.in
O1 - Hosts: 66.180.173.39 www.google.co.je
O1 - Hosts: 66.180.173.39 www.google.co.jp
O1 - Hosts: 66.180.173.39 www.google.co.ke
O1 - Hosts: 66.180.173.39 www.google.co.kr
O1 - Hosts: 66.180.173.39 www.google.co.ls
O1 - Hosts: 66.180.173.39 www.google.co.nz
O1 - Hosts: 66.180.173.39 www.google.co.th
O1 - Hosts: 66.180.173.39 www.google.co.ug
O1 - Hosts: 66.180.173.39 www.google.co.uk
O1 - Hosts: 66.180.173.39 www.google.co.ve
O1 - Hosts: 66.180.173.39 www.google.com
O1 - Hosts: 66.180.173.39 www.google.com.ag
O1 - Hosts: 66.180.173.39 www.google.com.ar
O1 - Hosts: 66.180.173.39 www.google.com.au
O1 - Hosts: 66.180.173.39 www.google.com.br
O1 - Hosts: 66.180.173.39 www.google.com.co
O1 - Hosts: 66.180.173.39 www.google.com.cu
O1 - Hosts: 66.180.173.39 www.google.com.do
O1 - Hosts: 66.180.173.39 www.google.com.ec
O1 - Hosts: 66.180.173.39 www.google.com.fj
O1 - Hosts: 66.180.173.39 www.google.com.gi
O1 - Hosts: 66.180.173.39 www.google.com.gr
O1 - Hosts: 66.180.173.39 www.google.com.gt
O1 - Hosts: 66.180.173.39 www.google.com.hk
O1 - Hosts: 66.180.173.39 www.google.com.ly
O1 - Hosts: 66.180.173.39 www.google.com.mt
O1 - Hosts: 66.180.173.39 www.google.com.mx
O1 - Hosts: 66.180.173.39 www.google.com.my
O1 - Hosts: 66.180.173.39 www.google.com.na
O1 - Hosts: 66.180.173.39 www.google.com.nf
O1 - Hosts: 66.180.173.39 www.google.com.ni
O1 - Hosts: 66.180.173.39 www.google.com.np
O1 - Hosts: 66.180.173.39 www.google.com.pa
O1 - Hosts: 66.180.173.39 www.google.com.pe
O1 - Hosts: 66.180.173.39 www.google.com.ph
O1 - Hosts: 66.180.173.39 www.google.com.pk
O1 - Hosts: 66.180.173.39 www.google.com.pr
O1 - Hosts: 66.180.173.39 www.google.com.py
O1 - Hosts: 66.180.173.39 www.google.com.sa
O1 - Hosts: 66.180.173.39 www.google.com.sg
O1 - Hosts: 66.180.173.39 www.google.com.sv
O1 - Hosts: 66.180.173.39 www.google.com.tr
O1 - Hosts: 66.180.173.39 www.google.com.tw
O1 - Hosts: 66.180.173.39 www.google.com.ua
O1 - Hosts: 66.180.173.39 www.google.com.uy
O1 - Hosts: 66.180.173.39 www.google.com.vc
O1 - Hosts: 66.180.173.39 www.google.com.vn
O1 - Hosts: 66.180.173.39 www.google.de
O1 - Hosts: 66.180.173.39 www.google.dj
O1 - Hosts: 66.180.173.39 www.google.dk
O1 - Hosts: 66.180.173.39 www.google.es
O1 - Hosts: 66.180.173.39 www.google.fi
O1 - Hosts: 66.180.173.39 www.google.fm
O1 - Hosts: 66.180.173.39 www.google.fr
O1 - Hosts: 66.180.173.39 www.google.gg
O1 - Hosts: 66.180.173.39 www.google.gl
O1 - Hosts: 66.180.173.39 www.google.gm
O1 - Hosts: 66.180.173.39 www.google.hn
O1 - Hosts: 66.180.173.39 www.google.ie
O1 - Hosts: 66.180.173.39 www.google.it
O1 - Hosts: 66.180.173.39 www.google.kz
O1 - Hosts: 66.180.173.39 www.google.li
O1 - Hosts: 66.180.173.39 www.google.lt
O1 - Hosts: 66.180.173.39 www.google.lu
O1 - Hosts: 66.180.173.39 www.google.lv
O1 - Hosts: 66.180.173.39 www.google.mn
O1 - Hosts: 66.180.173.39 www.google.ms
O1 - Hosts: 66.180.173.39 www.google.mu
O1 - Hosts: 66.180.173.39 www.google.mw
O1 - Hosts: 66.180.173.39 www.google.nl
O1 - Hosts: 66.180.173.39 www.google.no
O1 - Hosts: 66.180.173.39 www.google.off.ai
O1 - Hosts: 66.180.173.39 www.google.pl
O1 - Hosts: 66.180.173.39 www.google.pn
O1 - Hosts: 66.180.173.39 www.google.pt
O1 - Hosts: 66.180.173.39 www.google.ro
O1 - Hosts: 66.180.173.39 www.google.ru
O1 - Hosts: 66.180.173.39 www.google.rw
O1 - Hosts: 66.180.173.39 www.google.se
O1 - Hosts: 66.180.173.39 www.google.sh
O1 - Hosts: 66.180.173.39 www.google.sk
O1 - Hosts: 66.180.173.39 www.google.sm
O1 - Hosts: 66.180.173.39 www.google.td
O1 - Hosts: 66.180.173.39 www.google.tm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5483427F-93B8-1470-5A89-E6B56484CDB2} - C:\DOCUME~1\Beppe\IMPOST~1\Temp\idjiinmgcif.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Programmi\Google\GoogleToolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Programmi\Google\GoogleToolbar1.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Smapp] C:\Programmi\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [CnxDslTaskBar] "C:\Programmi\FlyNet\CnxDslTb.exe"
O4 - HKLM\..\Run: [scrsvc] C:\WINDOWS\System32\scrsvc.exe
O4 - HKLM\..\Run: [bootpd.exe] C:\WINDOWS\System32\bootpd.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Programmi\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Programmi\ICQLite\ICQLite.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O17 - HKLM\System\CCS\Services\Tcpip\..\{F1321E57-2C78-44D9-84F3-9ECB03D770C2}: NameServer = 193.70.152.15 193.70.152.25
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Programmi\SiSoftware\SiSoftware Sandra Lite 2005\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Programmi\SiSoftware\SiSoftware Sandra Lite 2005\RpcSandraSrv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe

[bluepix]

E' un caso alquanto complesso ...

Spero che tu conosca un po' l'inglese perchè a questo indirizzo c'è un caso fotocopia del tuo.

http://www.techsupportforum.com/comp...c/41659-1.html

Ci sono parecchi passi da fare per pulire il tutto.

Non scoraggiarti ...

ciao

Ps: senza quello che hai allegato non si sarebbe capito nulla

[Ligos]

grazie di tutto. vedremo se ho il tempo di risolvere il problema o se è meglio formattare

[bluepix]

Lascia la formattazione come ultima risorsa.

Cerca di eliminarlo ...

C'è più soddisfazione

[Ligos]

e ma il pc non è mio e dovrei tornare domani , se non dopodomani.......... anche perchè per adesso non ho capito una mazza..........