Windows Vista: schermata blu e crash!

Aqua90 · 23-12-2011, 01:08

Salve a tutti, sono nuovo del forum!
Purtroppo ho questo problema...
Quando gioco ad un gioco (Football Manager 2012, ma ho notato che ciò accade saltuariamente anche quando guardo video su Youtube o film con VLC) all'improvviso appare una schermata blu, indecifrabile....L'unica cosa che noto è che l'ultima riga inizia a contare da 0 fino a 100, poi si riavvia.

Con un programmino chiamato WHOCRASHED ho fatto una piccola analisi, ecco il risultato:

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 23/12/2011 0.55.07 GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini122311-01.dmp
This was probably caused by the following module: hal.dll (hal+0x5E93)
Bugcheck code: 0x124 (0x0, 0xFFFFFFFF84227028, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

On Fri 23/12/2011 0.55.07 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0x37)
Bugcheck code: 0x124 (0x0, 0xFFFFFFFF84227028, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

Premetto che ho formattato circa 10 giorni fa.

Rimedi?

Eress · 23-12-2011, 07:05

Apri il prompt come amministratore quindi digita sfc /scannow aspetta la fine della scansione.
Poi dovresti fare un test alle ram e uno all'hd

Aqua90 · 23-12-2011, 10:10

Ciao, ti ringrazio moltissimo per la risposta!
Avresti da suggerire qualche programma per fare questi test?

Aqua90 · 23-12-2011, 10:22

Ho eseguito la scansione tramite il prompt dei comandi, ha inserito il risultato all'interno di un file chiamato CBS (nella cartella Logs di Windows)....
Sinceramente non ci capisco proprio niente, ci sono scritto come:

CSIPERF:TXCOMMIT;3
2011-12-23 11:09:42, Info CSI 00000163 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
2011-12-23 11:12:50, Info CBS Loaded Servicing Stack v6.0.6002.18005 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
2011-12-23 11:12:50, Info CSI 00000001@2011/12/23:10:12:50.293 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x62258a50 @0x64ef854e @0x64ed63a1 @0xcf213c @0xcf1ebb @0xcf1949)
2011-12-23 11:12:50, Info CSI 00000002@2011/12/23:10:12:50.301 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x62258a50 @0x64f2e7b6 @0x64f10f93 @0xcf213c @0xcf1ebb @0xcf1949)
2011-12-23 11:12:50, Info CSI 00000003@2011/12/23:10:12:50.302 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x62258a50 @0x743a1a0d @0x743a1794 @0xcf3397 @0xcf29f6 @0xcf1949)
2011-12-23 11:12:50, Info CBS NonStart: Checking to ensure startup processing was not required.
2011-12-23 11:12:50, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xdafb7c
2011-12-23 11:12:50, Info CBS NonStart: Success, startup processing not required as expected.
2011-12-23 11:12:50, Info CSI 00000005 CSI Store 3980008 (0x003cbae8) initialized
2011-12-23 11:12:50, Info CBS Session: 30196059:1832041057 initialized.
2011-12-23 11:13:07, Info CBS Session: 30196059:1832041057 finalized. Reboot required: no
2011-12-23 11:17:09, Info CBS Session: 30196060:131615761 initialized.
2011-12-23 11:17:09, Info CBS Session: 30196060:131615761 finalized. Reboot required: no

Eress · 23-12-2011, 11:24

Sembra che abbia ripristinato tutto, per il test della ram ti consiglio di scollegare un banco di ram alla volta e poi utilizzare il pc.
Per l'HD fallo con CrystalDiskInfo

Aqua90 · 23-12-2011, 12:19

Il problema è che ho un notebook....devo smontarlo tutto?

Eress · 23-12-2011, 12:28

Non c'è bisogno di smontarlo tutto, basta aprire la scocca sotto il pc e dovresti accedere alla ram

23-12-2011, 01:08	#1
Aqua90 Junior Member Iscritto dal: Dec 2011 Messaggi: 6	Windows Vista: schermata blu e crash! Salve a tutti, sono nuovo del forum! Purtroppo ho questo problema... Quando gioco ad un gioco (Football Manager 2012, ma ho notato che ciò accade saltuariamente anche quando guardo video su Youtube o film con VLC) all'improvviso appare una schermata blu, indecifrabile....L'unica cosa che noto è che l'ultima riga inizia a contare da 0 fino a 100, poi si riavvia. Con un programmino chiamato WHOCRASHED ho fatto una piccola analisi, ecco il risultato: Crash Dump Analysis -------------------------------------------------------------------------------- Crash dump directory: C:\Windows\Minidump Crash dumps are enabled on your computer. On Fri 23/12/2011 0.55.07 GMT your computer crashed crash dump file: C:\Windows\Minidump\Mini122311-01.dmp This was probably caused by the following module: hal.dll (hal+0x5E93) Bugcheck code: 0x124 (0x0, 0xFFFFFFFF84227028, 0x0, 0x0) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\Windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time. On Fri 23/12/2011 0.55.07 GMT your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module: hal.dll (hal!HalBugCheckSystem+0x37) Bugcheck code: 0x124 (0x0, 0xFFFFFFFF84227028, 0x0, 0x0) Error: WHEA_UNCORRECTABLE_ERROR file path: C:\Windows\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time. Premetto che ho formattato circa 10 giorni fa. Rimedi?

23-12-2011, 07:05	#2
Eress Senior Member Iscritto dal: Jan 2010 Messaggi: 37128	Apri il prompt come amministratore quindi digita sfc /scannow aspetta la fine della scansione. Poi dovresti fare un test alle ram e uno all'hd __________________ Analemma - Slowdive - Facebook Motto Microsoft: "If it's broken, and I'm the one who broke it, I won't fix it!"

23-12-2011, 11:24	#5
Eress Senior Member Iscritto dal: Jan 2010 Messaggi: 37128	Sembra che abbia ripristinato tutto, per il test della ram ti consiglio di scollegare un banco di ram alla volta e poi utilizzare il pc. Per l'HD fallo con CrystalDiskInfo __________________ Analemma - Slowdive - Facebook Motto Microsoft: "If it's broken, and I'm the one who broke it, I won't fix it!"

23-12-2011, 12:28	#7
Eress Senior Member Iscritto dal: Jan 2010 Messaggi: 37128	Non c'è bisogno di smontarlo tutto, basta aprire la scocca sotto il pc e dovresti accedere alla ram __________________ Analemma - Slowdive - Facebook Motto Microsoft: "If it's broken, and I'm the one who broke it, I won't fix it!"

23-12-2011, 10:10	#3
Aqua90 Junior Member Iscritto dal: Dec 2011 Messaggi: 6	Ciao, ti ringrazio moltissimo per la risposta! Avresti da suggerire qualche programma per fare questi test?

23-12-2011, 10:22	#4
Aqua90 Junior Member Iscritto dal: Dec 2011 Messaggi: 6	Ho eseguito la scansione tramite il prompt dei comandi, ha inserito il risultato all'interno di un file chiamato CBS (nella cartella Logs di Windows).... Sinceramente non ci capisco proprio niente, ci sono scritto come: CSIPERF:TXCOMMIT;3 2011-12-23 11:09:42, Info CSI 00000163 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired 2011-12-23 11:12:50, Info CBS Loaded Servicing Stack v6.0.6002.18005 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll 2011-12-23 11:12:50, Info CSI 00000001@2011/12/23:10:12:50.293 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x62258a50 @0x64ef854e @0x64ed63a1 @0xcf213c @0xcf1ebb @0xcf1949) 2011-12-23 11:12:50, Info CSI 00000002@2011/12/23:10:12:50.301 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x62258a50 @0x64f2e7b6 @0x64f10f93 @0xcf213c @0xcf1ebb @0xcf1949) 2011-12-23 11:12:50, Info CSI 00000003@2011/12/23:10:12:50.302 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x62258a50 @0x743a1a0d @0x743a1794 @0xcf3397 @0xcf29f6 @0xcf1949) 2011-12-23 11:12:50, Info CBS NonStart: Checking to ensure startup processing was not required. 2011-12-23 11:12:50, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xdafb7c 2011-12-23 11:12:50, Info CBS NonStart: Success, startup processing not required as expected. 2011-12-23 11:12:50, Info CSI 00000005 CSI Store 3980008 (0x003cbae8) initialized 2011-12-23 11:12:50, Info CBS Session: 30196059:1832041057 initialized. 2011-12-23 11:13:07, Info CBS Session: 30196059:1832041057 finalized. Reboot required: no 2011-12-23 11:17:09, Info CBS Session: 30196060:131615761 initialized. 2011-12-23 11:17:09, Info CBS Session: 30196060:131615761 finalized. Reboot required: no

23-12-2011, 12:19	#6
Aqua90 Junior Member Iscritto dal: Dec 2011 Messaggi: 6	Il problema è che ho un notebook....devo smontarlo tutto?

Strumenti
Mostra una versione stampabile Invia questa pagina per email