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#1 |
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Junior Member
Iscritto dal: Dec 2011
Messaggi: 3
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Schermata blu su Windows7
Salve a tutti.
Premesso che non sono molto esperto di pc... è da un paio di un giorni(ma non sempre) che mi appare un problema piuttosto frustante ovvero il computer si riavvia all'improvviso e mi appare una schermata blu e la stessa cosa succede ogni qual volta che torno alla schermata su windows 7. Poi mi appare questa scritta: Firma problema: Nome evento problema: BlueScreen Versione SO: 6.1.7600.2.0.0.768.3 ID impostazioni locali: 1040 Ulteriori informazioni sul problema: BCCode: a BCP1: 000000000007F000 BCP2: 0000000000000002 BCP3: 0000000000000001 BCP4: FFFFF80003499F64 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1 File che contribuiscono alla descrizione del problema: C:\Windows\Minidump\121311-30685-01.dmp C:\Users\Giuseppe\AppData\Local\Temp\WER-54397-0.sysdata.xml Leggere l'informativa sulla privacy online: http://go.microsoft.com/fwlink/?link...8&clcid=0x0410 Se l'informativa sulla privacy online non è disponibile, leggere quella offline: C:\Windows\system32\it-IT\erofflps.txt Aiuto please
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#2 |
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Senior Member
Iscritto dal: Jan 2010
Messaggi: 37091
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#3 |
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Junior Member
Iscritto dal: Dec 2011
Messaggi: 3
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Io ho seguito tutto alla lettera però sembra che mi dia un problema con i simboli. Riporto qui 1 dei tanti chash dump:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\121311-30685-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: C:\Symbols Executable search path is: Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe Windows 7 Kernel Version 7600 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7600.16841.amd64fre.win7_gdr.110622-1503 Machine Name: Kernel base = 0xfffff800`03411000 PsLoadedModuleList = 0xfffff800`0364ee70 Debug session time: Tue Dec 13 23:30:53.323 2011 (UTC + 1:00) System Uptime: 0 days 0:03:14.227 Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ntoskrnl.exe *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe Loading Kernel Symbols ............................................................... ................................................................ ................................... Loading User Symbols Loading unloaded module list .... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck A, {7f000, 2, 1, fffff80003499f64} ***** Kernel symbols are WRONG. Please fix symbols to do analysis. ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* ************************************************************************* *** *** *** *** *** Your debugger is not using the correct symbols *** *** *** *** In order for this command to work properly, your symbol path *** *** must point to .pdb files that have full type information. *** *** *** *** Certain .pdb files (such as the public OS symbols) do not *** *** contain the required information. Contact the group that *** *** provided you with these symbols if you need this command to *** *** work. *** *** *** *** Type referenced: nt!_KPRCB *** *** *** ************************************************************************* Probably caused by : ntoskrnl.exe ( nt+88f64 ) Followup: MachineOwner --------- |
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#4 |
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Junior Member
Iscritto dal: Dec 2011
Messaggi: 3
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un altro crash mi da questo problema
*************************************************** Probably caused by : hardware ( win32k!zzzInitTask+6 ) Followup: MachineOwner --------- Nella cartella di minidump in tutto sono 50, perchè?
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#5 | |
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Senior Member
Iscritto dal: Jan 2010
Messaggi: 37091
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Quote:
Per analizzare i file dmp puoi usare il più semplice Bluescreenview |
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