arresto con schermata blu notebook asus windows7

ale.mengo · 21-05-2011, 09:39

da alcuni giorni il mio notebook asus n73jq si arresta con schermata blu. al riavvio su risoluzioni mi scrive questo

Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7601.2.1.0.768.3
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80003A91C25
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

File che contribuiscono alla descrizione del problema:
C:\Windows\Minidump\052111-25131-01.dmp
C:\Users\Alessandro\AppData\Local\Temp\WER-41199-0.sysdata.xml

Leggere l'informativa sulla privacy online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0410

Se l'informativa sulla privacy online non è disponibile, leggere quella offline:
C:\Windows\system32\it-IT\erofflps.txt
non lo fa sempre. ma lo fa. cosa puo essere? ultime cose installate driver nvidia nuovi, driver mouse logithec vx revolution. non credo pero sia da attribuire a questi.

Eress · 21-05-2011, 13:39

Prima di dire che non sono quei due software nuovi procederei alla disinstallazione di uno alla volta per veder come va con le bsod.
Poi vedi la guida se riesci ad estrarre il file dmp

http://www.hwupgrade.it/forum/showthread.php?t=1955371

Contemax59 · 21-05-2011, 14:17

Nel caso puoi installare questo programmino che ti rende in chiaro, la tua schermata blu in modo automatico.

Ciauz

ale.mengo · 21-05-2011, 16:40

ho installato il programma. ho cliccato su analizza. ora cosa devo fare? mi è uscito questo

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 21/05/2011 08:30:14 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052111-25131-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7FD00)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80003A91C25, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

On Sat 21/05/2011 08:30:14 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80003A91C25, 0x0, 0xFFFFFFFFFFFFFFFF)
Error: KMODE_EXCEPTION_NOT_HANDLED
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

2 crash dumps have been found and analyzed.
Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

Eress · 21-05-2011, 17:50

La casistica del tuo problema è molto ampia

http://www.hwupgrade.it/forum/showthread.php?t=2285157

http://www.sevenforums.com/crashes-d...ated-bsod.html

Può essere una causa HW ram, hd oppure anche un conflitto a livello kernel con qualche software/driver che hai installato ultimamente...

ale.mengo · 21-05-2011, 23:16

ok. c'e qualche soluzione?

21-05-2011, 09:39	#1
ale.mengo Bannato Iscritto dal: Aug 2004 Messaggi: 259	arresto con schermata blu notebook asus windows7 da alcuni giorni il mio notebook asus n73jq si arresta con schermata blu. al riavvio su risoluzioni mi scrive questo Firma problema: Nome evento problema: BlueScreen Versione SO: 6.1.7601.2.1.0.768.3 ID impostazioni locali: 1040 Ulteriori informazioni sul problema: BCCode: 1e BCP1: FFFFFFFFC0000005 BCP2: FFFFF80003A91C25 BCP3: 0000000000000000 BCP4: FFFFFFFFFFFFFFFF OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 File che contribuiscono alla descrizione del problema: C:\Windows\Minidump\052111-25131-01.dmp C:\Users\Alessandro\AppData\Local\Temp\WER-41199-0.sysdata.xml Leggere l'informativa sulla privacy online: http://go.microsoft.com/fwlink/?link...8&clcid=0x0410 Se l'informativa sulla privacy online non è disponibile, leggere quella offline: C:\Windows\system32\it-IT\erofflps.txt non lo fa sempre. ma lo fa. cosa puo essere? ultime cose installate driver nvidia nuovi, driver mouse logithec vx revolution. non credo pero sia da attribuire a questi.

21-05-2011, 13:39	#2
Eress Senior Member Iscritto dal: Jan 2010 Messaggi: 37129	Prima di dire che non sono quei due software nuovi procederei alla disinstallazione di uno alla volta per veder come va con le bsod. Poi vedi la guida se riesci ad estrarre il file dmp http://www.hwupgrade.it/forum/showthread.php?t=1955371 __________________ Analemma - Slowdive - Facebook Motto Microsoft: "If it's broken, and I'm the one who broke it, I won't fix it!"

21-05-2011, 17:50	#5
Eress Senior Member Iscritto dal: Jan 2010 Messaggi: 37129	La casistica del tuo problema è molto ampia http://www.hwupgrade.it/forum/showthread.php?t=2285157 http://www.sevenforums.com/crashes-d...ated-bsod.html Può essere una causa HW ram, hd oppure anche un conflitto a livello kernel con qualche software/driver che hai installato ultimamente... __________________ Analemma - Slowdive - Facebook Motto Microsoft: "If it's broken, and I'm the one who broke it, I won't fix it!"

21-05-2011, 14:17	#3
Contemax59 Senior Member Iscritto dal: Jun 2008 Città: San Clemente (RN) Messaggi: 1979	Nel caso puoi installare questo programmino che ti rende in chiaro, la tua schermata blu in modo automatico. Ciauz

21-05-2011, 16:40	#4
ale.mengo Bannato Iscritto dal: Aug 2004 Messaggi: 259	ho installato il programma. ho cliccato su analizza. ora cosa devo fare? mi è uscito questo Crash Dump Analysis -------------------------------------------------------------------------------- Crash dump directory: C:\Windows\Minidump Crash dumps are enabled on your computer. On Sat 21/05/2011 08:30:14 GMT your computer crashed crash dump file: C:\Windows\Minidump\052111-25131-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x7FD00) Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80003A91C25, 0x0, 0xFFFFFFFFFFFFFFFF) Error: KMODE_EXCEPTION_NOT_HANDLED file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. On Sat 21/05/2011 08:30:14 GMT your computer crashed crash dump file: C:\Windows\memory.dmp This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF80003A91C25, 0x0, 0xFFFFFFFFFFFFFFFF) Error: KMODE_EXCEPTION_NOT_HANDLED Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time. -------------------------------------------------------------------------------- Conclusion -------------------------------------------------------------------------------- 2 crash dumps have been found and analyzed. Read the topic general suggestions for troubleshooting system crashes for more information. Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

21-05-2011, 23:16	#6
ale.mengo Bannato Iscritto dal: Aug 2004 Messaggi: 259	ok. c'e qualche soluzione?

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