Alice 20 mega - disastro totale

[Murgen]

Ciao a tutti, da un mese e mezzo lotto con Alice 20 Mega della telecom.
Ci sono dei momenti quantificabili in alcune ore che tutto sembra
andare bene poi il router comincia a perdere la portante adsl (loss of syncronization) di continuo rendendo impossibile navigare o fare qualsiasi altra cosa, per poi dipo qualche ora ritornare a connettersi e a funzionare correttamente.
Ho chiamato il 187 + volte ma senza aver avuto nessun risultato pratico
nella risoluzione del problema, ieri è venuto a casa un
tecnico per controllare la linea con un modem loro della telsay, a suo
dire non c'è nessun problema (quando è venuto la linea era in un momento di grazie e il loss of syncronization non si è fatto vedere).
Ho provato a chiedergli se per caso il problema era dovuto al basso
margine di rumore, riporto sotto i valori, ma mi ha detto che averne 6
è normale anzi che deve proprio essere quello il valore giusto mentre
in rete leggendo qua e la mi par di aver capito che è troppo basso. Il
problema non è stato risolto, la sera verso tardi il loss of
syncronization è ricomparso e come al solito il router ha cominciato a
non riuscire a collegarsi alla portante adsl stando sempre li a
lampeggiare di continuo.
Vorrei sapere se qualcuno di voi ha il mio stesso problema o se secondo
voi è la telecom a non fornirmi un servizio affidabile.


Link ADSL Downstream Upstream
Velocità connessione 11708 kbps 479 kbps
Attenuazione linea 34 db 9 db
Margine di rumore 6 db 26 db


Quello che ho scritto sopra è pregresso ora sono passati altri 15 giorni e siamo arrivati a 2 mesi di disservizio la connessione continua a cadere se non per ore comunque molte volte durante l'arco della giornata e dopo le 24 ricomincia a star giù per ore: alla fine telecom ammette che non è un problema di router ma di linea... sto chiamando il 187 ogni 3 giorni da 2 mesi ma niente...
Non so più cosa fare.

Se potete aiutemi.

Grazie

Riporto qui un estratto dai log e neanche particolarmente infausto.

Fri, 2006-09-08 00:26:04 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 00:32:09 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 00:35:38 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 00:41:10 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 00:49:21 - Loss of synchronization :1
Fri, 2006-09-08 00:49:56 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 00:50:51 - Loss of synchronization :2
Fri, 2006-09-08 00:51:18 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 00:51:55 - LCP down.
Fri, 2006-09-08 00:52:01 - Initialize LCP.
Fri, 2006-09-08 00:52:02 - LCP is allowed to come up.
Fri, 2006-09-08 00:52:02 - PAP authentication success
Fri, 2006-09-08 00:52:21 - Loss of synchronization :3
Fri, 2006-09-08 00:53:08 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 00:53:51 - Loss of synchronization :4
Fri, 2006-09-08 00:54:15 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 00:54:52 - LCP down.
Fri, 2006-09-08 00:55:03 - Initialize LCP.
Fri, 2006-09-08 00:55:03 - LCP is allowed to come up.
Fri, 2006-09-08 00:55:03 - PAP authentication success
Fri, 2006-09-08 00:55:21 - Loss of synchronization :5
Fri, 2006-09-08 00:55:57 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 00:56:51 - Loss of synchronization :6
Fri, 2006-09-08 00:57:21 - Loss of synchronization :7
Fri, 2006-09-08 00:57:41 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 00:58:21 - Loss of synchronization :8
Fri, 2006-09-08 00:59:21 - Loss of synchronization :9
Fri, 2006-09-08 00:59:51 - Loss of synchronization :10
Fri, 2006-09-08 01:01:16 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 01:01:21 - Loss of synchronization :11
Fri, 2006-09-08 01:02:07 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 01:02:21 - Loss of synchronization :12
Fri, 2006-09-08 01:02:30 - LCP down.
Fri, 2006-09-08 01:02:31 - Initialize LCP.
Fri, 2006-09-08 01:03:03 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 01:03:32 - Initialize LCP.
Fri, 2006-09-08 01:03:51 - Loss of synchronization :13
Fri, 2006-09-08 01:04:02 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 01:04:33 - Initialize LCP.
Fri, 2006-09-08 01:05:21 - Loss of synchronization :14
Fri, 2006-09-08 01:05:34 - Initialize LCP.
Fri, 2006-09-08 01:05:51 - Loss of synchronization :15
Fri, 2006-09-08 01:06:34 - Initialize LCP.
Fri, 2006-09-08 01:06:51 - Loss of synchronization :16
Fri, 2006-09-08 01:07:35 - Initialize LCP.
Fri, 2006-09-08 01:08:21 - Loss of synchronization :17
Fri, 2006-09-08 01:08:36 - Initialize LCP.
Fri, 2006-09-08 01:10:21 - Loss of synchronization :18
Fri, 2006-09-08 01:10:37 - Initialize LCP.
Fri, 2006-09-08 01:10:51 - Loss of synchronization :19
Fri, 2006-09-08 01:11:38 - Initialize LCP.
Fri, 2006-09-08 01:12:21 - Loss of synchronization :20
Fri, 2006-09-08 01:12:38 - Initialize LCP.
Fri, 2006-09-08 01:13:52 - Loss of synchronization :21
Fri, 2006-09-08 01:14:22 - Loss of synchronization :22
Fri, 2006-09-08 01:14:40 - Initialize LCP.
Fri, 2006-09-08 01:16:22 - Loss of synchronization :23
Fri, 2006-09-08 01:16:41 - Initialize LCP.
Fri, 2006-09-08 01:17:52 - Loss of synchronization :24
Fri, 2006-09-08 01:18:43 - Initialize LCP.
Fri, 2006-09-08 01:19:22 - Loss of synchronization :25
Fri, 2006-09-08 01:19:43 - Initialize LCP.
Fri, 2006-09-08 01:19:52 - Loss of synchronization :26
Fri, 2006-09-08 01:20:44 - Initialize LCP.
Fri, 2006-09-08 01:22:52 - Loss of synchronization :27
Fri, 2006-09-08 01:23:46 - Initialize LCP.
Fri, 2006-09-08 01:24:12 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 01:24:22 - Loss of synchronization :28
Fri, 2006-09-08 01:24:47 - Initialize LCP.
Fri, 2006-09-08 01:24:52 - Loss of synchronization :29
Fri, 2006-09-08 01:25:22 - Loss of synchronization :30
Fri, 2006-09-08 01:25:48 - Initialize LCP.
Fri, 2006-09-08 01:25:52 - Loss of synchronization :31
Fri, 2006-09-08 01:26:48 - Initialize LCP.
Fri, 2006-09-08 01:27:22 - Loss of synchronization :32
Fri, 2006-09-08 01:27:49 - Initialize LCP.
Fri, 2006-09-08 01:29:22 - Loss of synchronization :33
Fri, 2006-09-08 01:29:50 - Initialize LCP.
Fri, 2006-09-08 01:30:51 - Initialize LCP.
Fri, 2006-09-08 01:31:22 - Loss of synchronization :34
Fri, 2006-09-08 01:31:52 - Initialize LCP.
Fri, 2006-09-08 01:32:52 - Loss of synchronization :35
Fri, 2006-09-08 01:32:53 - Initialize LCP.
Fri, 2006-09-08 01:34:22 - Loss of synchronization :36
Fri, 2006-09-08 01:34:52 - Loss of synchronization :37
Fri, 2006-09-08 01:34:54 - Initialize LCP.
Fri, 2006-09-08 01:35:52 - Loss of synchronization :38
Fri, 2006-09-08 01:35:55 - Initialize LCP.
Fri, 2006-09-08 01:36:22 - Loss of synchronization :39
Fri, 2006-09-08 01:36:55 - Initialize LCP.
Fri, 2006-09-08 01:37:22 - Loss of synchronization :40
Fri, 2006-09-08 01:37:56 - Initialize LCP.
Fri, 2006-09-08 01:38:22 - Loss of synchronization :41
Fri, 2006-09-08 01:38:52 - Loss of synchronization :42
Fri, 2006-09-08 01:38:57 - Initialize LCP.
Fri, 2006-09-08 01:40:22 - Loss of synchronization :43
Fri, 2006-09-08 01:40:58 - Initialize LCP.
Fri, 2006-09-08 01:42:22 - Loss of synchronization :44
Fri, 2006-09-08 01:43:00 - Initialize LCP.
Fri, 2006-09-08 01:43:22 - Loss of synchronization :45
Fri, 2006-09-08 01:44:00 - Initialize LCP.
Fri, 2006-09-08 01:44:22 - Loss of synchronization :46
Fri, 2006-09-08 01:45:01 - Initialize LCP.
Fri, 2006-09-08 01:46:22 - Loss of synchronization :47
Fri, 2006-09-08 01:47:02 - Initialize LCP.
Fri, 2006-09-08 01:47:52 - Loss of synchronization :48
Fri, 2006-09-08 01:48:03 - Initialize LCP.
Fri, 2006-09-08 01:49:22 - Loss of synchronization :49
Fri, 2006-09-08 01:50:04 - Initialize LCP.
Fri, 2006-09-08 01:51:05 - Initialize LCP.
Fri, 2006-09-08 02:01:12 - Initialize LCP.
Fri, 2006-09-08 02:10:18 - Initialize LCP.
Fri, 2006-09-08 02:20:25 - Initialize LCP.
Fri, 2006-09-08 02:30:32 - Initialize LCP.
Fri, 2006-09-08 02:40:39 - Initialize LCP.
Fri, 2006-09-08 02:50:46 - Initialize LCP.
Fri, 2006-09-08 03:00:53 - Initialize LCP.
Fri, 2006-09-08 03:11:00 - Initialize LCP.
Fri, 2006-09-08 03:21:07 - Initialize LCP.
Fri, 2006-09-08 03:31:14 - Initialize LCP.
Fri, 2006-09-08 03:40:21 - Initialize LCP.
Fri, 2006-09-08 03:50:28 - Initialize LCP.
Fri, 2006-09-08 04:00:35 - Initialize LCP.
Fri, 2006-09-08 04:10:42 - Initialize LCP.
Fri, 2006-09-08 04:20:49 - Initialize LCP.
Fri, 2006-09-08 04:30:56 - Initialize LCP.
Fri, 2006-09-08 04:41:03 - Initialize LCP.
Fri, 2006-09-08 04:51:10 - Initialize LCP.
Fri, 2006-09-08 05:01:17 - Initialize LCP.
Fri, 2006-09-08 05:01:56 - Loss of synchronization :50
Fri, 2006-09-08 05:02:17 - Initialize LCP.
Fri, 2006-09-08 05:10:23 - Initialize LCP.
Fri, 2006-09-08 05:20:30 - Initialize LCP.
Fri, 2006-09-08 05:30:37 - Initialize LCP.
Fri, 2006-09-08 05:40:44 - Initialize LCP.
Fri, 2006-09-08 05:50:51 - Initialize LCP.
Fri, 2006-09-08 06:00:58 - Initialize LCP.
Fri, 2006-09-08 06:11:05 - Initialize LCP.
Fri, 2006-09-08 06:21:12 - Initialize LCP.
Fri, 2006-09-08 06:30:18 - Initialize LCP.
Fri, 2006-09-08 06:40:25 - Initialize LCP.
Fri, 2006-09-08 06:50:32 - Initialize LCP.
Fri, 2006-09-08 07:00:39 - Initialize LCP.
Fri, 2006-09-08 07:10:46 - Initialize LCP.
Fri, 2006-09-08 07:16:59 - Loss of synchronization :51
Fri, 2006-09-08 07:17:51 - Initialize LCP.
Fri, 2006-09-08 07:17:59 - Loss of synchronization :52
Fri, 2006-09-08 07:18:52 - Initialize LCP.
Fri, 2006-09-08 07:20:53 - Initialize LCP.
Fri, 2006-09-08 07:31:00 - Initialize LCP.
Fri, 2006-09-08 07:41:07 - Initialize LCP.
Fri, 2006-09-08 07:51:14 - Initialize LCP.
Fri, 2006-09-08 08:00:21 - Initialize LCP.
Fri, 2006-09-08 08:10:28 - Initialize LCP.
Fri, 2006-09-08 08:20:35 - Initialize LCP.
Fri, 2006-09-08 08:30:42 - Initialize LCP.
Fri, 2006-09-08 08:40:49 - Initialize LCP.
Fri, 2006-09-08 08:50:56 - Initialize LCP.
Fri, 2006-09-08 09:01:03 - Initialize LCP.
Fri, 2006-09-08 09:11:10 - Initialize LCP.
Fri, 2006-09-08 09:21:17 - Initialize LCP.
Fri, 2006-09-08 09:30:23 - Initialize LCP.
Fri, 2006-09-08 09:40:30 - Initialize LCP.
Fri, 2006-09-08 09:50:37 - Initialize LCP.
Fri, 2006-09-08 10:00:44 - Initialize LCP.
Fri, 2006-09-08 10:10:51 - Initialize LCP.
Fri, 2006-09-08 10:20:58 - Initialize LCP.
Fri, 2006-09-08 10:31:05 - Initialize LCP.
Fri, 2006-09-08 10:41:12 - Initialize LCP.
Fri, 2006-09-08 10:50:18 - Initialize LCP.
Fri, 2006-09-08 11:00:25 - Initialize LCP.
Fri, 2006-09-08 11:10:32 - Initialize LCP.
Fri, 2006-09-08 11:20:39 - Initialize LCP.
Fri, 2006-09-08 11:30:46 - Initialize LCP.
Fri, 2006-09-08 11:40:53 - Initialize LCP.
Fri, 2006-09-08 11:51:00 - Initialize LCP.
Fri, 2006-09-08 12:01:07 - Initialize LCP.
Fri, 2006-09-08 12:11:14 - Initialize LCP.
Fri, 2006-09-08 12:20:21 - Initialize LCP.
Fri, 2006-09-08 12:23:35 - Loss of synchronization :53
Fri, 2006-09-08 12:24:23 - Initialize LCP.
Fri, 2006-09-08 12:30:28 - Initialize LCP.
Fri, 2006-09-08 12:39:05 - Loss of synchronization :54
Fri, 2006-09-08 12:39:34 - Initialize LCP.
Fri, 2006-09-08 12:40:35 - Initialize LCP.
Fri, 2006-09-08 12:43:35 - Loss of synchronization :55
Fri, 2006-09-08 12:43:37 - Initialize LCP.
Fri, 2006-09-08 12:50:42 - Initialize LCP.
Fri, 2006-09-08 13:00:49 - Initialize LCP.
Fri, 2006-09-08 13:10:56 - Initialize LCP.
Fri, 2006-09-08 13:11:06 - Loss of synchronization :56
Fri, 2006-09-08 13:11:56 - Initialize LCP.
Fri, 2006-09-08 13:13:36 - Loss of synchronization :57
Fri, 2006-09-08 13:13:58 - Initialize LCP.
Fri, 2006-09-08 13:21:03 - Initialize LCP.
Fri, 2006-09-08 13:31:10 - Initialize LCP.
Fri, 2006-09-08 13:41:17 - Initialize LCP.
Fri, 2006-09-08 13:50:23 - Initialize LCP.
Fri, 2006-09-08 14:00:30 - Initialize LCP.
Fri, 2006-09-08 14:10:37 - Initialize LCP.
Fri, 2006-09-08 14:20:44 - Initialize LCP.
Fri, 2006-09-08 14:30:51 - Initialize LCP.
Fri, 2006-09-08 14:40:08 - Loss of synchronization :58
Fri, 2006-09-08 14:40:58 - Initialize LCP.
Fri, 2006-09-08 14:51:05 - Initialize LCP.
Fri, 2006-09-08 15:01:12 - Initialize LCP.
Fri, 2006-09-08 15:10:18 - Initialize LCP.
Fri, 2006-09-08 15:20:25 - Initialize LCP.
Fri, 2006-09-08 15:27:09 - Loss of synchronization :59
Fri, 2006-09-08 15:27:30 - Initialize LCP.
Fri, 2006-09-08 15:30:32 - Initialize LCP.
Fri, 2006-09-08 15:40:39 - Initialize LCP.
Fri, 2006-09-08 15:50:46 - Initialize LCP.
Fri, 2006-09-08 16:00:53 - Initialize LCP.
Fri, 2006-09-08 16:11:00 - Initialize LCP.
Fri, 2006-09-08 16:21:07 - Initialize LCP.
Fri, 2006-09-08 16:31:14 - Initialize LCP.
Fri, 2006-09-08 16:32:40 - Loss of synchronization :60
Fri, 2006-09-08 16:33:16 - Initialize LCP.
Fri, 2006-09-08 16:40:20 - Initialize LCP.
Fri, 2006-09-08 16:50:27 - Initialize LCP.
Fri, 2006-09-08 17:00:34 - Initialize LCP.
Fri, 2006-09-08 17:10:41 - Initialize LCP.
Fri, 2006-09-08 17:20:48 - Initialize LCP.
Fri, 2006-09-08 17:30:55 - Initialize LCP.
Fri, 2006-09-08 17:41:02 - Initialize LCP.
Fri, 2006-09-08 17:51:09 - Initialize LCP.
Fri, 2006-09-08 18:01:16 - Initialize LCP.
Fri, 2006-09-08 18:10:23 - Initialize LCP.
Fri, 2006-09-08 18:20:30 - Initialize LCP.
Fri, 2006-09-08 18:30:37 - Initialize LCP.
Fri, 2006-09-08 18:40:44 - Initialize LCP.
Fri, 2006-09-08 18:50:51 - Initialize LCP.
Fri, 2006-09-08 18:57:43 - Loss of synchronization :61
Fri, 2006-09-08 18:57:56 - Initialize LCP.
Fri, 2006-09-08 19:00:58 - Initialize LCP.
Fri, 2006-09-08 19:11:05 - Initialize LCP.
Fri, 2006-09-08 19:14:35 - Administrator login successful - IP:192.168.0.2
Fri, 2006-09-08 19:15:08 - Initialize LCP.
Fri, 2006-09-08 19:17:24 - LCP is allowed to come up.
Fri, 2006-09-08 19:17:25 - PAP authentication success
Fri, 2006-09-08 19:17:52 - LCP down.
Fri, 2006-09-08 19:17:58 - Initialize LCP.
Fri, 2006-09-08 19:17:59 - LCP is allowed to come up.
Fri, 2006-09-08 19:17:59 - PAP authentication success
Fri, 2006-09-08 19:40:14 - Administrator login successful - IP:192.168.0.2

[REPERGOGIAN]

router?

per caso netgear dg834G?
firmware?

[Murgen]

Originariamente inviato da REPERGOGIAN

router?

per caso netgear dg834G?
firmware?

Ciao, posto anche sul thread ufficiale del dg834g se vai la ti accorgi che ho l'ultimo firmware beta ecc. ecc.

Aiutatemi

[Murgen]

Ma possibile che nessuno sappia qualcosa? Io non ci credo.
Se lavorate alla telecom se avete li qualche amico qualche parente VI PREGO fategli presente il problema.
Ci sarà qualcuno che conosce qualche tecnico telecom non credo siano clonati tipo star wars no?

[S@viour]

Non so che dirti: chiunque ha modificato il firmware con l'ultima versione poi non ha piu' avuto problemi.

Secondo me e' colpa del tuo modem che e' difettoso oppure stanno facendo dei lavori alla centrale della tua zona... magari per portare le 640 a 2Mb!


Cmq leggi qua: http://www.emuleitalia.net/fora/inde...howtopic=15690

[sb3rla]

ma hai provato a cambiare il modem? tanto per verificare....

[Murgen]

Stesso problema con un fido DG814, quando il dg934g perde la sincornizzazione e attacco l'altro stessa storia