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View Full Version : WinXP Pro SP2, installo SP3 e "si è verificato un errore interno" come risolvere?


blackdigital
08-05-2009, 22:25
Ciao a tutti, ho un pc con WindowsXP SP2 e vorrei installare il service pack3...

Quando si avvia l'installazione del SP3 (ho provato sia l'installazione via windows update, che quella scaricando il pack x amministratori di rete), però ad un certo punto mi appare un errore:
Si è verificato un errore interno.
Installazione Service Pack 3 non completata.

Vi incollo qui sotto il svcpack.log, voi avete qualche dritta da darmi per riuscire ad installare l'SP3?

[svcpack.log]
10.922: ================================================================================
10.922: 2009/05/08 21:59:41.428 (local)
10.922: d:\07249afcc31a3e45d87032f3aa81a898\i386\update\update.exe (version 6.3.13.0)
11.578: Il Service Pack è stato avviato con la seguente riga di comando:
11.969: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error 0x2
11.969: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error 0x2
12.344: CreateUserInterface: DefineInstallCustomUI returned 0x0
12.922: Return Value From OnACPower = 1
12.922: OnACPower returned value( 0x1 ) which is Equal To 0x1
12.922: Condition succeeded for section OnACPower.Section in Line 1 of PreRequisite
12.938: SOFTWARE\Microsoft\Shared Computer Toolkit is not Present
12.938: Condition succeeded for section SharedComputerTool.Section in Line 2 of PreRequisite
12.953: SOFTWARE\Microsoft\Windows NT\CurrentVersion\Hotfix\KB925877 is not Present
12.953: First Condition in RDPMUI.Section Succeeded
12.953: Condition succeeded for section RDPMUI.Section in Line 3 of PreRequisite
12.953: SYSTEM\WPA\Fundamentals is not Present
12.953: First Condition in Winflp.Section Succeeded
12.953: Condition succeeded for section Winflp.Section in Line 4 of PreRequisite
12.953: SYSTEM\WPA\WEPOS is not Present
12.953: First Condition in WEPOS.Section Succeeded
12.953: Condition succeeded for section WEPOS.Section in Line 5 of PreRequisite
12.953: Ident is Not Present
12.953: First Condition in MediaCenter.FreeStyleBlock.Section Succeeded
12.953: Condition succeeded for section MediaCenter.FreeStyleBlock.Section in Line 6 of PreRequisite
140.953: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
140.969: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
140.969: DoInstallation: CleanPFR failed: 0x2
140.985: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error 0x2
140.985: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error 0x2
141.235: SetProductTypes: InfProductBuildType=BuildType.IP
141.281: SetAltOsLoaderPath: No section uses DirId 65701; done.
145.781: IncludeDirectoryIdFromInfSection: No DirId found for: DontRemoveOnUninst.DirId
145.985: SupplicantMode is Not Present
145.985: Fist Condition in Dot3svc.CheckSupplicantMode.Enabled Failed
145.985: Condition Check for Line 1 of Dot3svc.Automatic.ExtendedConditional returned FALSE
145.985: SupplicantMode is Not Present
145.985: First Condition in Dot3svc.CheckSupplicantMode.NotEnabled Succeeded
145.985: Condition succeeded for section Dot3svc.CheckSupplicantMode.NotEnabled in Line 1 of Dot3svc.Manual.ExtendedConditional
146.125: C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\ToGac.exe is Not Present
146.125: Condition Check for Line 1 of ToGac.RunProcess.ExtendedConditional returned FALSE
147.031: FileVersion of C:\WINDOWS\system32\ntoskrnl.exe is Greater or Equal To 5.1.2600.2180
147.031: Condition Check for Line 1 of DEP.RunProcess.ExtendedConditional returned FALSE
147.031: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ie7 is not Present
147.031: Condition Check for Line 1 of IE7.AdditionalSettings.Registry.ExtendedConditional returned FALSE
147.031: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ie8 is Present
147.031: Condition succeeded for section IE8.AdditionalSettings.UninstallExists.Condition.Section in Line 1 of IE8.AdditionalSettings.Registry.ExtendedConditional
147.031: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present
147.031: Condition Check for Line 1 of N.And.WMP.ExtendedConditional.Common returned FALSE
147.031: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present
147.031: First Condition in Non.KN.WMP.Condition.Section Succeeded
147.047: C:\WINDOWS\system32\wmp.dll is Present
150.000: FileVersion of C:\WINDOWS\system32\wmp.dll is Greater or Equal To 10.0.0.0
150.000: Condition Check for Line 1 of WMP.ExtendedConditional.Common returned FALSE
150.000: SYSTEM\WPA\Starter is not Present
150.000: First Condition in Non.Starter.Check.Condition Succeeded
150.000: Condition succeeded for section Non.Starter.Check.Condition in Line 1 of Non.Starter.ExtendedConditional.MSXML6
150.000: Ident is Not Present
150.000: Fist Condition in MediaCenter.Condition.Section Failed
150.000: Condition Check for Line 1 of MediaCenter.ExtendedConditional returned FALSE
150.000: Ident is Not Present
150.000: Fist Condition in MediaCenter.Condition.Section Failed
150.000: Condition Check for Line 1 of MediaCenter.CopyAlways.ExtendedConditional returned FALSE
150.016: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present
150.016: First Condition in Non.KN.WMP.Condition.Section Succeeded
150.016: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present
150.016: First Condition in Non.KN.WM.Condition.Section Succeeded
150.016: Condition succeeded for section Non.KN.Condition.Section in Line 1 of Non.KN.Help.ExtendedConditional.Professional
150.016: SOFTWARE\Microsoft\Windows NT\CurrentVersion\HotFix\KB886540 is not Present
150.016: First Condition in Non.WMP.Restore.Condition.Section Succeeded
150.016: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present
150.016: Fist Condition in N.FileOp.Condition.Section Failed
150.016: Condition Check for Line 1 of N.Help.ExtendedConditional.Professional returned FALSE
150.031: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present
150.031: Fist Condition in K.Condition.Section Failed
150.031: Condition Check for Line 1 of K.ExtendedConditional.Professional returned FALSE
150.031: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present
150.031: Condition Check for Line 1 of N.Restore.Help.ExtendedConditional.Professional returned FALSE
150.031: Exec KN.Condition.Section: Result SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures Key Not Found
150.031: Fist Condition in KN.Condition.Section Failed
150.031: Condition Check for Line 1 of KN.Help.ExtendedConditional.Professional returned FALSE
150.031: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present
150.031: Condition Check for Line 1 of N.And.WMP.ExtendedConditional.Professional returned FALSE
150.031: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present
150.031: First Condition in Non.KN.WMP.Condition.Section Succeeded
150.031: C:\WINDOWS\system32\wmp.dll is Present
150.047: FileVersion of C:\WINDOWS\system32\wmp.dll is Greater or Equal To 10.0.0.0
150.047: Condition Check for Line 1 of WMP.ExtendedConditional.Professional returned FALSE
150.141: C:\Programmi\internet explorer\iexplore.exe is Present
150.953: FileVersion of C:\Programmi\internet explorer\iexplore.exe is Greater or Equal To 7.0.0000.0000
150.953: Second Condition in IE.AdditionalSettings.LessThan7.Condition.Section Failed
150.953: Condition Check for Line 1 of IE.AdditionalSettings.ExtendedConditional.Professional returned FALSE
150.953: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present
150.953: Condition succeeded for section Non.NKN.Check.Condition in Line 1 of Non.NKN.ExtendedConditional.Professional
150.953: Exec Mediactr.Single.Section: Result ValueName Ident Not Found For Key SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center
150.953: Exec Mediactr.Or.Section: Result ValueName Ident Not Found For Key SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center
150.953: Exec Mediactr.Or.Section: Result ValueName Ident Not Found For Key SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center
150.953: Condition Check for Line 1 of Mediactr.ExtendedConditional.Professional returned FALSE
150.953: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present
150.953: First Condition in Non.KN.WM.Condition.Section Succeeded
151.063: Return Value From IsWMUpgradeable = 1
151.063: IsWMUpgradeable returned value( 0x1 ) which is Equal To 0x1
151.063: First Condition in WM.Upgrade.Condition.Section Succeeded
151.063: Condition succeeded for section KN.Or.WM.Restore.Condition.Section in Line 1 of WM.ExtendedConditional.Professional
151.078: DoInstallation: FetchSourceURL for d:\07249afcc31a3e45d87032f3aa81a898\i386\update\update.inf failed
155.547: DoInstallation:UpdSpOpenInfFile for OldUninstallInf file C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.inf not found: 0x3
155.563: CreateUninstall = 1,Directory = C:\WINDOWS\$NtServicePackUninstall$
176.188: Conditional load of section MSN.Block.Condition succeeded
176.188: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName failed :0x2
176.188: CheckRegistryValue: RegOpenKeyEx for System\WPA\Starter KeyName failed :0x2
177.094: BuildCabinetManifest: update.url absent
177.141: Starting AnalyzeComponents
177.141: AnalyzePhaseZero used 0 ticks
177.141: No d:\07249afcc31a3e45d87032f3aa81a898\i386\update\updtblk.inf file.
203.125: Failed to query DriverPath of ACPI\PNPA000\4&5D18F2DF&1 0x2
230.656: SetupVerifyInfFile failed with error 0x490 for pnpscsi.inf of device PCI\VAX347S\0000
253.313: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
253.313: Failed to query DriverPath of ROOT\LEGACY_AVG7CORE\0000 0x2
253.328: Failed to query DriverPath of ROOT\LEGACY_AVG7RSW\0000 0x2
253.328: Failed to query DriverPath of ROOT\LEGACY_AVG7RSXP\0000 0x2
253.344: Failed to query DriverPath of ROOT\LEGACY_AVGCLEAN\0000 0x2
253.344: Failed to query DriverPath of ROOT\LEGACY_AVGLDX86\0000 0x2
253.360: Failed to query DriverPath of ROOT\LEGACY_AVGTDIX\0000 0x2
253.360: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
253.391: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
253.391: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
253.391: Failed to query DriverPath of ROOT\LEGACY_ELBYCDIO\0000 0x2
253.406: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
253.406: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
253.406: Failed to query DriverPath of ROOT\LEGACY_HARDLOCK\0000 0x2
253.406: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2
253.406: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2
253.406: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
253.406: Failed to query DriverPath of ROOT\LEGACY_ISAPNP\0000 0x2
253.406: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
253.406: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
253.406: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
253.406: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
253.406: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
253.406: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
253.406: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
253.422: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
253.422: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
253.422: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
253.422: Failed to query DriverPath of ROOT\LEGACY_PCI\0000 0x2
253.422: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
253.438: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
253.438: Failed to query DriverPath of ROOT\LEGACY_SPTD\0000 0x2
253.438: Failed to query DriverPath of ROOT\LEGACY_SRESCAN\0000 0x2
253.453: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
253.453: Failed to query DriverPath of ROOT\LEGACY_VAX347S\0000 0x2
253.453: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
253.453: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
253.453: Failed to query DriverPath of ROOT\LEGACY_VSDATANT\0000 0x2
253.453: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
256.453: SetupVerifyInfFile failed with error 0x490 for oem7.inf of device ROOT\SYSTEM\0003
258.266: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\oem7.inf of device ROOT\SYSTEM\0003
271.922: C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem2.CAT trusts inf c:\windows\inf\oem2.inf of device USB\VID_2001&PID_5B00\00:0F:3DALICE_ADSL_302T
273.797: OEM file scan used 96656 ticks
356.391: c:\windows\system32\drivers\nv4_mini.sys is in the list of oem drivers...skipping copy!
356.516: c:\windows\system32\nv4_disp.dll is in the list of oem drivers...skipping copy!
394.860: c:\windows\system32\drivers\mdmxsdk.sys is in the list of oem drivers...skipping copy!
394.860: c:\windows\system32\mdmxsdk.dll is in the list of oem drivers...skipping copy!
453.860: AnalyzePhaseOne: used 276719 ticks
453.875: AnalyzeComponents: Hotpatch analysis disabled; skipping.
453.875: AnalyzeComponents: Hotpatching is disabled.
453.875: FindFirstFile c:\windows\$hf_mig$\*.*
459.891: Analyzing Devices...
459.906: Enumerating Devices of hidclass, GUID {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
461.063: Enumerating Devices of USB, GUID {36FC9E60-C465-11CF-8056-444553540000}
461.875: Enumerating Devices of keyboard, GUID {4d36e96b-e325-11ce-bfc1-08002be10318}
462.016: Enumerating Devices of bluetooth, GUID {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
462.156: Enumerating Devices of DiskDrive, GUID {4D36E967-E325-11CE-BFC1-08002BE10318}
462.360: Enumerating Devices of display, GUID {4d36e968-e325-11ce-bfc1-08002be10318}
462.500: Skip Oem Device PCI\VEN_10DE&DEV_0322&SUBSYS_00000000&REV_A1\4&3525EC23&0&0008
462.500: Enumerating Devices of displaycodec, GUID {e6abb47d-8339-4c60-be92-e9045ff5a33d}
462.703: Enumerating Devices of HIDClass, GUID {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
462.844: Enumerating Devices of media, GUID {4d36e96c-e325-11ce-bfc1-08002be10318}
463.000: Skip Oem Device PCI\VEN_1039&DEV_7012&SUBSYS_A0021458&REV_A0\3&61AAA01&0&17
463.016: Enumerating Devices of Modem, GUID {4D36E96D-E325-11CE-BFC1-08002BE10318}
463.156: Skip Oem Device NMWCD\VID_0421&PID_0428&PROT_00&IF_MOD_2K\6&E51AFDA&2&00
463.156: Skip Oem Device PCI\VEN_14F1&DEV_2F00&SUBSYS_200414F1&REV_01\3&61AAA01&0&68
463.156: Enumerating Devices of net, GUID {4d36e972-e325-11ce-bfc1-08002be10318}
463.313: Skip Oem Device USB\VID_2001&PID_5B00\00:0F:3DALICE_ADSL_302T
463.313: Enumerating Devices of ports, GUID {4d36e978-e325-11ce-bfc1-08002be10318}
463.453: Enumerating Devices of Processor, GUID {50127DC3-0F36-415e-A6CC-4CB3BE910B65}
463.672: Enumerating Devices of sdbus, GUID {a0a588a4-c46f-4b37-b7ea-c82fe89870c6}
463.860: Enumerating Devices of System, GUID {4D36E97D-E325-11CE-BFC1-08002BE10318}
464.094: Skip Oem Device ROOT\SYSTEM\0003
464.094: Enumerating Devices of Unknown, GUID {4D36E97E-E325-11CE-BFC1-08002BE10318}
464.281: Enumerating Devices of USB, GUID {36FC9E60-C465-11CF-8056-444553540000}
464.438: AnalyzeDevices used 4641 ticks
479.938: AnalyzePhaseTwo used 15500 ticks
479.969: AnalyzePhaseThree used 0 ticks
479.969: AnalyzePhaseFive used 0 ticks
480.328: AnalyzePhaseSix used 359 ticks
483.563: IsSPBetaKey:pLA->lpVtbl->GetProductID Failed: 0x80004005
487.078: Trying CheckVLKForBlock again
487.594: Error: CheckVLKForBlock failed
487.625: Inventory complete: ReturnStatus=536741199, 336531 ticks
487.688: Num Ticks for invent : 336594
497.875: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2
497.875: DoInstallation: Failed to unregistering spuninst.exe for recovery.
497.922: Si è verificato un errore interno.
506.078: Message displayed to the user: Si è verificato un errore interno.
506.078: User Input: OK
506.078: Installazione Service Pack 3 non completata.
507.203: Message displayed to the user: Installazione Service Pack 3 non completata.
507.203: User Input: OK
507.203: Update.exe extended error code = 0x1ffe054f
507.203: Update.exe return code was masked to 0x643 for MSI custom action compliance.


Vi ringrazio sin d'ora, ciao e buona serata!

Seangel
10-05-2009, 08:51
ciaop purtroppo non so leggere il log. comunque per esperienza il sp3 ha dato molti problemi su macchine gia "vissute".
Ti consiglio di fare un cd con NLITE integrando a questo punto oltre il SP3 anche tutti gli aggiornamenti

(puoi usare anche il pack di ONE e stai ok per gli aggiornamenti)


So che è palloso formattare e tornare da zero ma forse è la soluzione migliore per avere un sistema stabile e funzionale.

ciaoooo

ezio
11-05-2009, 12:15
Prova ad installarlo da modalità provvisoria dopo aver disattivato firewall, antivirus, "Ripristino Configurazione di Sistema" e Defender se presente.

La soluzione migliore, comunque, è quella suggerita da Seangel, potresti integrare il service pack con nLite in pochi click (QUI (http://www.hwupgrade.it/forum/showthread.php?t=1383206) il thread ufficiale).