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Old 14-01-2022, 10:25   #8
greatzalman
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Iscritto dal: Jul 2006
Messaggi: 172
Questa al momento quanto scrive Alixpress. C'è scritto che la spedizione, se vinco la disputa la paga il negoziante, giusto? Quindi dovrebbe pagare 25,20 euro la scheda più 20 euro la spedizione, giusto?





"Dear IT shopper,



Thank you for contacting AliExpress. I am sorry to hear that you are not satisfied with your order [...].



Problems with the order

Judgement from AE

Invalid Reason

Proof Guide

Product is not as described Valid - -
Damaged packaging Valid - -


Solutions:

Option 1: Return goods Full refund 25.20 EUR ( Seller pays the returning shipping fee)



Response time: 3 days



As you have to return the goods for refund, we will ask seller to provide his/her returning address within calendar days. Please note that you need to confirm the address with seller before you return the goods. If you send it to a wrong place, you will be responsible for the loss.



If seller agrees to bear the shipping back cost for you, please negotiate with him/her to transfer the shipping fee to you offline based on your agreement. AliExpress could only arrange the total amount of this order after seller receives the goods.



Note:If you have settled the dispute with seller, please response in the dispute detail page so that we can be informed and follow this dispute according to the settlement.



Your understanding and cooperation will be appreciated.



Best regards,



AliExpress Case Management Team"
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