questo è quello che mi hanno dett dopo che gli ho inviato il modulo RMA,
scusa se vi rompo.
Xtreamer.net Shop Said:
Dear Sir,
We received your RMA form; and authorized your RMA for shipping back to us.
Kindly send ONLY faulty unit, do not send any accessories (cases, cables, brackets, remote control, AC adapter, IceCube and manuals), hard disks and product box.
Shipping address of our Hong Kong warehouse as follow:
Hung Cheng Transportation CO. notify Unicorn
DD 129, LOT 3323 B1, Ping Ha Road, Lau Fau Shan
YUEN LONG, N.T. HONG KONG
Tel: 852-24667375
Attn: Mr. Xie
Please provide us by mail to:
rma.xtreamer@gmail.com
Shipping confirmation by scan pdf of stamped postal receipt showing shipping details: date, sender, recipient & shipping cost.
Kindly use ONLY REGULAR POST MAIL. (Not express mail/ tracking number), according to our check shouldn't cost more than 10.00 Euro.
• Mention your full name and phone number
• Order number (also on outside package)
• Write your Return Material Authorization number on the outside of the box in bold letters.
• Put one copy of filled RMA form inside the box.
As soon as we will receive authorized device at our warehouse, Replacement & shipping back will be issued. We will refund your account for shipping cost (up to 10€ only) upon payment method you used, or issue store credit upon your request.
PLEASE NOTE:
WE WILL ISSUE REFUND FOR SHIPPING COST UP TO 10.00 EURO, NOT MORE. EVEN IF YOU WILL PAY MORE WE WILL NOT REFUND MORE THAN THIS AMOUNT.
Kindly make all correspondence within your account order mail.
Thank you in advance, your cooperation is mostly appreciated
Most Sincerely,
Xtreamer Sales Team