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Ok, son sempre io, tramite powermax ho controllato l'hd in oggetto, secondo questo programma è stato rilevato un codice (ma non ricordo il nome) da inviare all'assistenza maxtor, che prontamente ho fatto... questa è stata la loro risposta:
Dear Sir or Madam,
Thank you for your RMA request. If you have received an error code ending in S57 or S20 from the PowerMax utility you may be able to resolve the problem without needing to replace the hard drive.
If you have received an error code which ends in S57 or S20 it ususally indicates an access problem. In many cases this can be fixed by running the write disk pack (low level format) in PowerMax.
Please note that ALL data will be erased when performing a write test (low-level format equivalent) on the drive. Don't forget to back up all important data beforehand. Please remove any other hard drives you might have in your system which you don't want to test and overwrite. Install the Maxtor drive as a single drive in the system and only add the other drive(s) when you are finished testing the Maxtor drive.
Note: Do not run PowerMax from within a GUI environment (ie from a Windows desktop window), as this can make the test results inaccurate. Please remove any other hard drives you might have in your system which you don't want to test and overwrite.
Should the low level format also give out an error code, the drive will have to be replaced. In this case please make sure to tell us the original error code which you received and also the new error code.
If you have any further questions, please do not hesitate to contact us again. In order to allow us to deal with all enquiries as efficiently and accurately as possible we would ask that you include any previous emails when replying to us.
Kind Regards,
Customer Support, Maxtor Ireland Ltd.
dicono che secondo loro è un problema di accesso e di fare una "formattazzione bassa", ma che sarebbe la formattazione lenta... oppure un'altro tipo di formattazione da me sconosciuta?
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