Come risolvere?

[bz42zd]

....Norton mi ha rilevato un virus trojan.bookmarker.c ho seguito tutte le istruzioni dal sito della norton e ho eliminato il virus, poi ho eseguito una scansione e il sistema non rileva nulla...tutto a posto...il problema e' che ogni volta che avvio adware dopo un po si blocca dandomi la schermata di norton che mi dice che ha trovato lo stesso virus e inoltre adware si blocca e non mi permette di eliminare i file che trova...come posso risolvere?

Grazie

[MrOZ]

Prova innanzitutto il tool ke ho in sign CWShredder.

[bz42zd]

...non trova nulla...

[MrOZ]

Potrebbe anke essere 1 prob di norton...

...cmq scarica hijackThis, mettilo in C:\Programmi, fai 1 scan e posta il log.

[bz42zd]

Logfile of HijackThis v1.97.7
Scan saved at 7.55.08, on 04/02/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\Norton Personal Firewall\NISUM.EXE
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\D-Tools\daemon.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\Elaborate Bytes\CloneCD\CloneCDTray.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Programmi\Norton Personal Firewall\ccPxySvc.exe
C:\Programmi\Nokia\PC Suite for Nokia 6600\connmngmntbox.exe
C:\Programmi\Nokia\PC Suite for Nokia 6600\ectaskscheduler.exe
C:\WINDOWS\System32\cisvc.exe
C:\Programmi\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\Nokia\PCSUIT~1\Elogerr.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Intuwave\Shared\mRouterRunTime\mRouterRuntime.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\PROGRA~1\Nokia\PCSUIT~1\BROADC~1.EXE
C:\PROGRA~1\Nokia\PCSUIT~1\SCRFS.exe
C:\Programmi\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.virgilio.it
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.virgilio.it
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.virgilio.it
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virgilio.it/home/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.VIRGILIO.IT
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.VIRGILIO.IT
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer - TELE2Internet
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://www.virgilio.it
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = ,
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Programmi\D-Tools\daemon.exe" -lang 1033 -lock
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [windows auto update] msblast.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] C:\Programmi\File comuni\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [CloneCDTray] C:\Programmi\Elaborate Bytes\CloneCD\CloneCDTray.exe
O4 - HKLM\..\Run: [ElbyCheckElbyCDFL] "C:\Programmi\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PCSuiteperNokia6600 Detect.lnk = ?
O4 - Global Startup: PCSuiteperNokia6600 TS.lnk = ?
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O14 - IERESET.INF: START_PAGE_URL=http://www.tele2.it/redirect/startpage/dial_up/ita/
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/10b2d7dc3ab8c44f1f19/netzip/RdxIE601_it.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37750.4613773148
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

[bz42zd]

...ecco cosa ora mi appare dopo ogni avvio di adware...che poi si blocca e non finisce la scansione....

[Bilancino]

Intanto :

O4 - HKLM\..\Run: [windows auto update] msblast.exe

è la chiave del virus blaster e va rimossa...........

Per quel problema disabilita il system restore e lancia una scansione online nativirus se non va in modalità provvisoria usa il tool della trend micro e fa una scansione. Le istruzioni e link sono nel mio sito.

Ciao