das
10-07-2018, 17:46
Possiedo una stampante HP deskjet3733, al momento di stampare, compare l'cona della stmpante ma da l'indicazione : 0 documents printing, la coda di stampa rimane vuota.
Quando cerco di stampare dal Paint di windows o da Sumatra PDF tutto fila liscio. Sono perņ le uniche due applicazioni.
Con Libreoffice, Notepad++, Firefox etc. non funziona.
Secondo voi come mai ?
ps.
ho trovato uno che ha il mio identico problema(irrisolto). L'unica differenza č che ho windows 7 e il modello della stampante. In ogni caso la stessa cosa avviene anche se cerco di creare PDF
Windows 8.1 (x64) Printer Queue Clears Before Printing
Hello,
I have a HP Deskjet 1515 which I just purchased 4 days ago. When I attempt to print anything from specific programs (more on this) nothing happens. I can see that the print job enters the print queue but it immediately disappears. There is no error given.
The strange thing is that certain programs can print, while others appear unable.
PROGRAMS THAT CAN PRINT:
Notepad
Windows Photo Viewer
Paint
Adobe Acrobat Reader
PROGRAMS THAT CAN'T PRINT:
Microsoft Office (Word, Excel, Powerpoint)
WordPad
Internet Explorer
Firefox
Chrome
I am using Windows 8.1 x64 (legal copy) and it is fully updated. All of my software is legal and updated.
I can print to other printers, network and local.
Other computers can print to this printer (all are Windows 7 x32).
Printer is set up on USB002 Virtual Printer Port.
I have tried using the drivers that came with my printer as well as downloading the latest drivers from HP's website.
I have searched for answers and came across man other people who seemed to be having the same problem. Here are some examples:
Example 1
Example 2
The consensus as far as I can see seems that there is a problem with the Windows System Files and that I need to use SFC to repair it.
This is what I tried to do.
After running SFC in an elevated command prompt and running "SFC /SCANNOW" I received a message saying that SFC could not fix something. I tried running the command multiple times (and also from boot).
I then proceeded to use Deployment Imaging and Servicing Management (DISM) tool to update the files and correct the problem. This appeared to work because after running DISM I then re-ran SFC /SCANNOW and received no error messages.
The problem is, it didn't fix my printer issue.
Here are some other things that I have tried in addition to the above with no effect:
Restarting
Deleting the printer, restarting, re-installing from a different USB port.
Punching the sky like no one is watching
Changing the USB cable to one I knew was working
Prayer
Run Printer Troubleshooter (but lets face it we knew that would do nothing)
Restarting the Print Spooler Service
Run WindowsUpdate to see if there is any printer related updates (there are no updates at all)
Run Antivirus update / scan (looooong shot)
I'd really appreciate any suggestions... tried to put as much details in this as possible so that other people with the same issue might find it.
Thanks in advance.
Quando cerco di stampare dal Paint di windows o da Sumatra PDF tutto fila liscio. Sono perņ le uniche due applicazioni.
Con Libreoffice, Notepad++, Firefox etc. non funziona.
Secondo voi come mai ?
ps.
ho trovato uno che ha il mio identico problema(irrisolto). L'unica differenza č che ho windows 7 e il modello della stampante. In ogni caso la stessa cosa avviene anche se cerco di creare PDF
Windows 8.1 (x64) Printer Queue Clears Before Printing
Hello,
I have a HP Deskjet 1515 which I just purchased 4 days ago. When I attempt to print anything from specific programs (more on this) nothing happens. I can see that the print job enters the print queue but it immediately disappears. There is no error given.
The strange thing is that certain programs can print, while others appear unable.
PROGRAMS THAT CAN PRINT:
Notepad
Windows Photo Viewer
Paint
Adobe Acrobat Reader
PROGRAMS THAT CAN'T PRINT:
Microsoft Office (Word, Excel, Powerpoint)
WordPad
Internet Explorer
Firefox
Chrome
I am using Windows 8.1 x64 (legal copy) and it is fully updated. All of my software is legal and updated.
I can print to other printers, network and local.
Other computers can print to this printer (all are Windows 7 x32).
Printer is set up on USB002 Virtual Printer Port.
I have tried using the drivers that came with my printer as well as downloading the latest drivers from HP's website.
I have searched for answers and came across man other people who seemed to be having the same problem. Here are some examples:
Example 1
Example 2
The consensus as far as I can see seems that there is a problem with the Windows System Files and that I need to use SFC to repair it.
This is what I tried to do.
After running SFC in an elevated command prompt and running "SFC /SCANNOW" I received a message saying that SFC could not fix something. I tried running the command multiple times (and also from boot).
I then proceeded to use Deployment Imaging and Servicing Management (DISM) tool to update the files and correct the problem. This appeared to work because after running DISM I then re-ran SFC /SCANNOW and received no error messages.
The problem is, it didn't fix my printer issue.
Here are some other things that I have tried in addition to the above with no effect:
Restarting
Deleting the printer, restarting, re-installing from a different USB port.
Punching the sky like no one is watching
Changing the USB cable to one I knew was working
Prayer
Run Printer Troubleshooter (but lets face it we knew that would do nothing)
Restarting the Print Spooler Service
Run WindowsUpdate to see if there is any printer related updates (there are no updates at all)
Run Antivirus update / scan (looooong shot)
I'd really appreciate any suggestions... tried to put as much details in this as possible so that other people with the same issue might find it.
Thanks in advance.