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View Full Version : [PROBLEMA] Mobo o scheda video?


Berto Berto
29-06-2014, 14:19
Ciao, ho assemblato di recente un PC con la seguente configurazione:

Mobo MSI K9A2 Platinum
Scheda Video Shappire HD5450 (comprata adesso)
4x1gb ddr2 A-data Extreme 800mhz

Quando cerco di accedere al BIOS:

http://i57.tinypic.com/8ycema.jpg

Inoltre si verificano BSOD ricorrenti legati a file dxgkrnl.sys o atikmpag.sys come il seguente.

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c51000 PsLoadedModuleList = 0xfffff800`02e8ee50
Debug session time: Fri Jun 27 16:28:37.430 2014 (UTC - 4:00)
System Uptime: 0 days 0:00:35.287
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8005f18010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88003e28dac, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

FAULTING_IP:
atikmpag+bdac
fffff880`03e28dac 4883ec28 sub rsp,28h

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0x116

PROCESS_NAME: System

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`03b039c8 fffff880`03f1ccbc : 00000000`00000116 fffffa80`05f18010 fffff880`03e28dac 00000000`00000000 : nt!KeBugCheckEx
fffff880`03b039d0 fffff880`03f1c9c6 : fffff880`03e28dac fffffa80`05f18010 fffffa80`0585b950 fffffa80`054c0010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`03b03a10 fffff880`14b5bf07 : fffffa80`05f18010 00000000`00000000 fffffa80`0585b950 fffffa80`054c0010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`03b03a40 fffff880`14b85b75 : 00000000`ffffffff 00000000`00000523 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`03b03b20 fffff880`14b842bb : 00000000`00000102 00000000`00000000 00000000`00000523 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`03b03b50 fffff880`14b572c6 : ffffffff`ff676980 fffffa80`054c0010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`03b03bf0 fffff880`14b83e7a : 00000000`00000000 fffffa80`0585b950 00000000`00000080 fffffa80`054c0010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`03b03d00 fffff800`02f66166 : 00000000`0c6a2d83 fffffa80`057b9b60 fffffa80`0396e890 fffffa80`057b9b60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`03b03d40 fffff800`02ca1486 : fffff880`02d63180 fffffa80`057b9b60 fffff880`02d6dfc0 fffff880`0123ba90 : nt!PspSystemThreadStartup+0x5a
fffff880`03b03d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
atikmpag+bdac
fffff880`03e28dac 4883ec28 sub rsp,28h

SYMBOL_NAME: atikmpag+bdac

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME: atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 53507abb

FAILURE_BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys
Followup: MachineOwner

aled1974
30-06-2014, 08:13
sembrerebbe la scheda video, ma.... alcune domande

hai sostituito la scheda video ad una pre-esistente?
windows era quindi già installato al cambio vga?
la configurazione hw completa? In particolarmodo l'alimentatore, può reggere il carico della vga, sì?
hai provato a collegare il monitor alle altre prese della scheda video? (non so che prese ha il monitor ne quali ha la scheda video)
hai modo di provare un'altra scheda video (amico, parente) sulla tua macchina e vicecersa la tua sulla loro? Altrimenti può andar bene anche il negozio di informatica più vicino a casa

ciao ciao