cerco volontari esperti per rimozione malware

[deroncis]

buongiorno a tutti!

ho bisogno di un esperto un po paziente che mi aiuti a debellare un virus o malware o trojan o chissacosa dal mio pc con win 7

improvvisamente ieri mi è apparsa una finestra con msnmsgr.exe(ma il file .exe cambia ogni volta)
!IMPOSSIBILE TROVARE IL DISCO NELL'UNITà. INSERIRE UN DISCO NELL'UNITà\DEVICE\HARDDISK1\DR3 "

Questo virus disabilita regedit e taskmanager,e avg antivirus e non riesco a riavviare in modalità provvisoria.ho provato con hijackthis e ho fixato la voce
"O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
"
ma non cambia nulla...

ora, se qualche anima gentile si offrisse volontaria per darmi una mano ne sarei molto grato. guardando in 1000 forum diversi ho visto che molti parlano anche di rootkit.parlano di programmi come malware bytes, combofix, rogueremover, postano i log...sembrerebbe un virus molto diffuso.

ditemi che cosa volete che faccia...i log che volete vedere e io eseguo.
non fatemi formattare per favore!!

grazie in anticipo. sergio

[Chill-Out]

Ciao segui la Guida alla disinfezione (http://www.hwupgrade.it/forum/showthread.php?t=1599737) allegando tutti i log prodotti in un'unico post secondo le sottoindicate modalità, grazie per la collaborazione.

Modalità di pubblicazione dei log:

Ogni singolo log, esclusivamente in formato .txt a parte SynInspector .xml, deve essere hostato nell'ordine indicato in Guida su uno dei server remoti elencati nelle Regole di sezione (http://www.hwupgrade.it/forum/showthread.php?t=1751598).

PS: msnmsgr.exe potrebbe trattarsi anche del Bagle

[FulValBot]

edit...

[Chill-Out]

edit...

Ultima modifica di FulValBot : Oggi alle 13:43. Motivo: non è esattamente l'errore che intendevo io...

se non lo sai tu !

[deroncis]

ciao a tutti ecco i log da voi richiesti x far luce:

premetto che ho provato anche con combofix ma mi esegue la scansione e cancella 3/4 file autorun.inf ecc.. ma non genera nessun log, rimane bloccato lì per ore.


findykill:


############################## | FindyKill V5.053 | # User : DePo (Administrators) # DEPO-PC # Update on 23/10/2010 by El Desaparecido # Start at: 17:40:13 | 24/08/2011 # Website : http://www.teamxscript.org/ # Contact : eldesaparecido@teamxscript.org # Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz # Microsoft Windows 7 Home Premium (6.1.7600 64-bit) # # Internet Explorer 8.0.7600.16385 # Windows Firewall Status : Enabled # C:\ # Disco rigido locale # 918,48 Go (411,77 Go free) [HP] # NTFS # D:\ # Disco rigido locale # 12,93 Go (1,78 Go free) [FACTORY_IMAGE] # NTFS # E:\ # Disco CD-ROM # 1,91 Go (0 Mo free) [MY_DATA_102710] # CDFS # F:\ # Disco rimovibile # G:\ # Disco rimovibile # H:\ # Disco rimovibile # I:\ # Disco rimovibile # J:\ # Disco CD-ROM # K:\ # Disco rigido locale # 465,76 Go (16,75 Go free) [Expansion Drive] # NTFS ################## | Infected File |

rkill:

This log file is located at C:\rkill.log. Please post this only if requested to by the person helping you. Otherwise you can close this log when you wish. Rkill was run on 24/08/2011 at 17:53:24. Operating System: Windows 7 Home Premium Processes terminated by Rkill or while it was running: C:\Users\DePo\AppData\Local\Temp\winwjlu.exe C:\Users\DePo\AppData\Roaming\Dropbox\bin\Dropbox.exe C:\ProgramData\LGMOBILEAX\B2C_Client\B2CNotiAgent.exe C:\Users\DePo\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\DePo\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\DePo\AppData\Local\Google\Chrome\Application\chrome.exe C:\Windows\SysWOW64\rundll32.exe C:\Users\DePo\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\DePo\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\DePo\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe C:\Users\DePo\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\DePo\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\DePo\AppData\Local\Google\Chrome\Application\chrome.exe C:\Windows\SysWow64\rundll32.exe C:\Windows\SysWOW64\grpconv.exe Rkill completed on 24/08/2011 at 17:53:31.

hijackthis

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 18:42:43, on 24/08/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Windows\PixArt\PAC207\Monitor.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Users\DePo\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files (x86)\Alice ti aiuta\McciTrayApp.exe
C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe
C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files (x86)\Cobian Backup 10\Cobian.exe
C:\ProgramData\LGMOBILEAX\B2C_Client\B2CNotiAgent.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Cobian Backup 10\cbInterface.exe
C:\Users\DePo\Downloads\HiJackThis.exe
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPCON/6
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.uk.msn.com/HPCON/6
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.uk.msn.com/HPCON/6
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: LinkAirBrowserHelper HistoryTriggerBHO - {21A88CB9-84D2-4020-A2D1-B25A21034884} - C:\Program Files (x86)\LG Electronics\LG PC Suite IV\LinkAir\LinkAirBrowserHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
O2 - BHO: D - {8AA76E88-AFE8-3863-9B27-9AABAF582024} - C:\Windows\SysWow64\xwr68848.dll (file missing)
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\WOW64\TrustChecker\bin\TrustCheckerIEPlugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Remote Solution] %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
O4 - HKLM\..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files (x86)\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AliceRV_McciTrayApp] C:\Program Files (x86)\Alice ti aiuta\McciTrayApp.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [ATICustomerCare] "C:\Program Files (x86)\ATI\ATICustomerCare\ATICustomerCare.exe"
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [Cobian Backup 10] "C:\Program Files (x86)\Cobian Backup 10\Cobian.exe"
O4 - HKLM\..\Run: [B2C_AGENT] C:\ProgramData\LGMOBILEAX\B2C_Client\B2CNotiAgent.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [DAEMON Tools Lite] C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe -autorun
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: Adobe Gamma.lnk = C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Dropbox.lnk = DePo\AppData\Roaming\Dropbox\bin\Dropbox.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O16 - DPF: {4819DFDF-ABC4-488C-A323-919848C51175} (Conviva LivePass) -
O16 - DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
O23 - Service: Servizio Bonjour (Bonjour Service) - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Servizio iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Nalpeiron Licensing Service (nlsX86cc) - Nalpeiron Ltd. - C:\Windows\SysWOW64\nlssrv32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: ServiceLayer - Nokia - C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\SysWOW64\ZoneLabs\vsmon.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 12949 bytes


grazie ancora

[Riku]

ma hai seguito la Guida alla disinfezione?

[Chill-Out]

Io personalmente non ti ho chiesto il log di FindyKill

[FulValBot]

Ultima modifica di FulValBot : Oggi alle 13:43. Motivo: non è esattamente l'errore che intendevo io...

se non lo sai tu !

in questa discussione aperta da poco c'è l'errore che intendevo.

http://www.hwupgrade.it/forum/showthread.php?t=2386719

e nel mio caso era prevx a provocarlo con non so quale settaggio interno. (però su windows 7 64 bit)

[Chill-Out]

in questa discussione aperta da poco c'è l'errore che intendevo.

http://www.hwupgrade.it/forum/showthread.php?t=2386719

e nel mio caso era prevx a provocarlo con non so quale settaggio interno. (però su windows 7 64 bit)

Il problema è ZeroAccess Rootkit

[deroncis]

ho risolto . premendo il tasto di spegnimento per 2 secondi ho spento il pc che si era fra l'altro bloccato. l'ho riacceso e mi ha chiesto se riavviarlo in modalità provvisoria(cosa impossibile con un riavvio normale)

ho avviato drweb. scansione completa del sistema e dei dischi e pen drive inserite. trovato w32 sality, curati tutti i file infetti

scaricato salitykiller della kaspersky, mi ha sistemato un altro paio di errori e sistemato le chiavi di registro corrotte...

risolto
grazie