sim89
23-11-2008, 12:44
This is an official Seagate announcement.
Seagate 1.5TB Customers,
Some Seagate Barracuda 7200.11 1.5TB hard drives may show uncharacteristic operation when used with Mac and Linux operating systems in multi-drive configurations. Users may experiences pauses in video streaming applications or a dropped drive from RAID arrays. Customers seeing these symptoms should contact Seagate Technical Support directly by phone or by email for a firmware upgrade.
In order to assure the proper application of the new firmware, please communicate/have ready a description of the issues you’re seeing when you contact Seagate Technical Support. Please include the following disk drive information:
- Model Number: http://support.seagate.com/rightnow/Flash/gtla_locater/Seagate_sn_gtla.html
- Serial Number
- Current Firmware Revision (Seatools for DOS can tell you, and it should also be listed on the drive label)
Also, please describe:
- Your System
- Your Operating System, and
- The application in use when the issue arose.
You will receive a prompt response with appropriate instructions.
Source: http://forums.seagate.com/stx/board/message?board.id=ata_drives&thread.id=2879&view=by_date_ascending&page=21
Seagate 1.5TB Customers,
Some Seagate Barracuda 7200.11 1.5TB hard drives may show uncharacteristic operation when used with Mac and Linux operating systems in multi-drive configurations. Users may experiences pauses in video streaming applications or a dropped drive from RAID arrays. Customers seeing these symptoms should contact Seagate Technical Support directly by phone or by email for a firmware upgrade.
In order to assure the proper application of the new firmware, please communicate/have ready a description of the issues you’re seeing when you contact Seagate Technical Support. Please include the following disk drive information:
- Model Number: http://support.seagate.com/rightnow/Flash/gtla_locater/Seagate_sn_gtla.html
- Serial Number
- Current Firmware Revision (Seatools for DOS can tell you, and it should also be listed on the drive label)
Also, please describe:
- Your System
- Your Operating System, and
- The application in use when the issue arose.
You will receive a prompt response with appropriate instructions.
Source: http://forums.seagate.com/stx/board/message?board.id=ata_drives&thread.id=2879&view=by_date_ascending&page=21