Estratto della chat online con un operatore inglese, spero sia comprensibile:
Quote:
from Utente to All Participants:
You need to activate:
1) Update DSL Driver
2) Update Wireless Driver
these are our main problems
my router disconnects from DSL and reboot randomly twice a day!!!!
and this is the situation of thousand WAG160N v1 users!!!
from Linksys operator:
If you wish I can provide you with the replacement for the router
Just to inform you we are already working on it
and the new firmware will be released shortly.
from Utente to All Participants:
Linksys doesn't replace my v1 with hardware v2....Isn't it???
I've got the "bloody" hardware version 1
from Linksys operator:
I am afraid no
from Utente to All Participants:
You'd just change a v1 version with another one...
from Linksys operator:
no
from Utente to All Participants:
Do you really thing that the problem will be resolved simply changing it with the same Hardware???????????????
I don't believe...tha same as your opinion 
from Linksys operator:
Many of our customers are using wag160n without any problem/
I can only replace the device for you.
from Utente to All Participants:
Sorry, but it's not true...
from Linksys operator:
It is.
We do deal with people.
from Utente to All Participants:
I'd invite you to visit the house of thousand WAG160N users...Try to tell them if their router disconnect randomly...
I know that your job is to make see a beautiful world about Linksys products...but in this case isn't correct
from Linksys operator:
Absolutely not.
The WAG160n has issue of wireless disconnection and rebooting
from Utente to All Participants:
It isn't correct: WAG160N has also the random DSL disconnection problem...
from Linksys operator:
But it does foes away once you upgrade the firmware and reset it to factory defaults and reconfigure it again.
In some cases but it goes away
from Utente to All Participants:
Sorry Operator, but you tell me the correct words to say...not the truth
from Linksys operator:
Okay in this case I can only say that I can provide you with replacement or please wait for new firmware release.
from Utente to All Participants:
try to Google search about WAG160N problems...
from Linksys operator:
I am afraid I cannot do much about it right now.
from Utente to All Participants:
You just haven't to send this known issues to the bin...and email them to Linksys programmers...
1) Random wireless disconnections
2) Random DSL disconnections
3) Need to update DSL and Wireless Driver
4) WAG160N hardware version 1, last firmware 1.0.0.15
from Linksys operator:
We already know these issues
And are working on it
Okay
from Utente to All Participants:
Just send this conversation to LINKSYS PROGRAMMERS please, don't hesitate...
just this
here in Italy Linksys users don't want to discuss anymore...we are tired about this faulty product
ok?
Can you email a valid email to Linksys programmers?
from Linksys operator:
Yes I will.
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Fatevi un'idea del "Mondo Linksys"
Uscirà questo nuovo firmware per il WAG160N v1 oppure è già stato abbandonato? Boh...
